Senior Principal Product Manager - Infusion

About this role

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Work Location: This position is designated as remote. However, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).

Overview : The Senior Principal Product Manager supports the development of product strategy and roadmap, market and product requirements, and marketing plans for a specific product or products (s). This role will work to provide insight and recommendations to meet market demand, documented solutions to business problems, and works with the Client and Product Leadership as well as BA's, Developers, QA, Design and Support to ensure requirements are fully defined and the proposed approach is both agreeable and complete. The Senior Principal Product Manager represents the perspective of the customer focusing on operational efficiency, standard operating procedure, clinical best practices, change management, and end-user experiences. The Senior Principal Product Manager also participates in UI/UX design development and review, with a focus on pharmacy process optimization, in addition to supporting construction as appropriate. The Product Advisor works internally and may also work directly with the client if direct collaboration is required and helps to enable customers to achieve their stated goals and deliver on the overall product strategy.

Duties and Responsibilities:

• Gathers, refines, and distills market feedback and market analysis to define requirements and document the solution approach, then iterates through adjustments to ensure alignment with company, client, and product strategy.

• Collaborates with the Client Management, Product, and Architecture Teams to define the functional approach to delivering on the product vision and customer needs.

• Accountable for the successful definition, delivery, and implementation of the solutions for which they provide advisement.

• Escalate any project risks, impacts or client executive misalignments as they’re identified.

• Integrated as part of the full product lifecycle * Sales Support & Pre-Sales Engineering * Client Advisory Board * Product Strategy & Vision * Product Planning * Construction * Go Live & Stabilization * Support

• Collaborate with the Product Managers to support them in strategic road-mapping and product investing.

• Review, understand, weigh-in & approve deliverables (requirements, designs, etc.).

• Considered part of the product innovation team; creates a multitude of artifacts, including scope/approach documents for product and client initiatives.

• Presents at internal training, product turnover, and knowledge sharing events as necessary.

• Manage product management and marketing to perform win-loss analysis.

• Collaborate with the marketing team to deliver positioning documents, marketing plan, and other go-to-market related activities.

• Continuously perform competitive analysis and maintain expert-level knowledge of competitive landscape for the product.

• Develop, perform, and coordinate internal product training for sales, client services, and solution engineer teams.

• Review and approve product pricing and solution strategies for client purchases. Validating product budget against revenue and expenses on an ongoing basis.

• Coordinate with technology and other groups to create timely client-facing communication and collaterals related to products.

• Maintain compliance with lnovalon's policies, procedures and mission statement.

• Adhere to all confidentiality and HIPAA requirements as outlined within lnovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.

Education : Bachelor’s Degree in Arts/Sciences (B.A./B.S.) required Master’s Degree in Arts/Sciences (M.A./M.S.) preferred

Experience : 8+ Years of experience in product marketing or product management areas, with a minimum 5 years of healthcare experience; system designs and concepts experience required 5+ Years of healthcare experience; system designs and concepts experience required

Skills and Abilities:

• Strong communication, organizational, observational, design and engineering skills.

• Proficient problem-solving skills with good judgment and decision making skills.

• Strong project management skills.

• Goal-Oriented with high attention to detail.

• High familiarity with Microsoft Office.

• Self-starter/motivated.

• Ability to drive results.

Working Conditions and Physical Demands: This is a primarily sedentary role. The employee is regularly required to sit, talk, and hear for extended periods of time, and also required to repetitively use manual labor to operate a computer keyboard and other office equipment. The employee may occasionally need to stand, walk, or lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Inovalon Offers a Competitive Salary and Benefits

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