Senior Platform Engineer - NBA

About this role

Become a part of our caring community   The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack — the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration and state machine, the Kafka event backbone, and the Databricks decisioning pipelines — and you use that breadth to diagnose issues, improve reliability and performance, and implement focused features and enhancements wherever they are needed. This is a hands-on role for an engineer who enjoys understanding how systems fit together and takes pride in keeping a complex platform running smoothly.

Key Responsibilities • Cross-Stack Maintenance — Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate. • Reliability Engineering — Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints — often before users notice them. • Feature Implementation — Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability. • Observability — Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production. • Performance and scale — Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow. • Quality — Write tests, participate in code reviews, and uphold engineering standards so changes ship production-ready. • Incident response — Participate in the on-call rotation, lead root-cause analysis, and turn incidents into durable fixes and preventative improvements. • Collaboration — Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long-term ownership.

Required Qualifications • 5+ years of software engineering experience building and operating production systems. • Comfortable working across a polyglot codebase; able to read, debug, and extend code in more than one of Java, Node.js/TypeScript, Python, and SQL. • Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling. • Hands-on experience with observability practices — structured logging, metrics, tracing, and alerting. • Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD. • A maintenance-and-reliability mindset: you treat operational health and clean, well-documented code as first-class work. • Clear communicator who can explain a system or an incident to engineers and non-engineers alike.

Preferred Qualifications • Experience with Kafka producer/consumer patterns and stream processing. • Familiarity with Temporal or comparable workflow-orchestration platforms. • Exposure to rules engines (Drools or equivalent). • Experience with React/Node/Postgres application stacks. • Exposure to Databricks, Delta Lake, or Spark-based data pipelines. • Background in healthcare, insurance, or another regulated industry with PHI handling requirements.

Use your skills to make an impact   Work Style: Remote/Hybrid - Preferably Boston, MA. Occasional travel to Humana's offices for training or meetings may be required.

Work Hours : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs.

Interview Format  As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

SSN Task via Workday Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.   Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.  

Scheduled Weekly Hours

40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.   $106,900 - $147,000 per year   This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness

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