Senior Operations Specialist, Engineering Testing

About this role

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

We're looking for an experienced technical operator to lead live testing, deployment, and operational validation of cutting-edge autonomous technologies. This role sits at the intersection of engineering and operations, helping ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback.

You’re excited about this opportunity because you will…

• Lead and oversee live testing across transport, deployment, and safety validation.

• Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance and mentorship to junior team members.

• Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features and requirements. Provide actionable technical feedback to engineering teams based on test outcomes.

• Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk, distinguishing expected behavior from product defects, and determining when engineering escalation or additional validation is required.

• Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products.

• Utilize internal tools to analyze logs, investigate issues, document findings, and track issues through resolution. Mentor junior team members in structured debugging and documentation practices.

• Conduct detailed analyses and generate comprehensive reports that identify trends, summarize findings, and provide strategic recommendations to engineering and operations partners.

We’re excited about you because…

• 2+ years of experience, or a demonstrated strong background, in autonomous vehicle, robotics, or complex systems testing within a live operational environment.

• Demonstrated ability to exercise sound technical judgment, troubleshoot complex system behaviors, and make informed decisions in dynamic, real-world scenarios.

• Experience partnering closely with engineering teams to investigate issues, communicate technical findings, and influence product improvements.

• Strong written and verbal communication skills, with the ability to clearly document findings and present technical recommendations to cross-functional stakeholders.

• Experience using tools such as Linux, GitHub, Jira, Jenkins, or similar platforms to investigate issues, analyze system behavior, and track work through resolution.

• Demonstrated ownership, leadership, and the ability to mentor junior team members while driving operational excellence.

• Comfort working in ambiguous environments where processes are evolving and continuous improvement is expected.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado. $28.40 — $41.80 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discr

Similar jobs

• Senior Operations and Test Engineer — Hermeus · Los Angeles, CA
• Senior Engineering Technician, Operations Support — Helion · Everett, WA
• Senior Test Site Operations Engineer — Rocketlab · Stennis Space Center, MS
• Senior Engineering Technician - System Test — Flyzipline · South San Francisco, California, USA
• Senior Manufacturing Engineer, Test Operations — Formenergy · Somerville, MA
• Senior Operations Specialist — Lightningai · New York, New York, United States; San Francisco, California, United States
• Senior Equipment Engineer, Operations — Formenergy · Weirton, WV
• Manager - System Test Engineering and Operations — Flyzipline · South San Francisco, California, USA