Senior Network Systems Reliability Engineer

About this role

Job Posting Title: Senior Network Systems Reliability Engineer Req ID: 10151300 Job Description: Department Description  

At Disney,   we’re   storytellers. We make the   impossible,   possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and   we’re   constantly looking for new ways to enhance these exciting experiences.  

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.  

Team Description:  

The Global Network Engineering & Operations (GNEO) organization   is responsible for   the architecture, engineering, and operational integrity of the enterprise’s global telecommunications and network infrastructure. GNEO’s mission is to design, deliver, and   operate   scalable, resilient, and secure network solutions that support business capabilities across all regions and lines of business.  

GNEO engineers and designs advanced network and transport systems to meet evolving business requirements, strategic initiatives, and long-term technology roadmaps. This includes a wide range of transport and IP topologies, modern network services, automation frameworks, and standards-based network architectures aligned with Telecom Strategy & Architecture guidelines.  

Reporting to the   Sen ior   Manager, Network Engineering & Operations, this role focuses on deploying excellent network products for business stakeholders at The Walt Disney Company.  The team provides infrastructure operational support using automation and infrastructure as code technologies.  The outcomes of the team are considered network product offerings, specially built for the unique workflows of corporate networks and attraction networks worldwide, including streaming,   film-making , TV production, broadcast, post-production and other media businesses.  

We are   seeking   a   Senior Network Systems Reliability Engineer   to support the Global Network Engineering & Operations Team, Automation & Observability team. This role   is responsible for   executing transformation strategies for the Automation, Observability and AI platforms,   translating strategy into operational reality through governance, product operating models, vendor relationships, technical roadmaps, documentation, and cross organizational coordination. The candidate will work closely with executive leadership, product teams, engineering, and operational stakeholders to ensure delivery of capital initiatives, operational readiness, and continuous improvement across 2026–2027 transformation efforts.  

The   Senior Network Systems Reliability Engineer   is responsible for   maintenance and lifecycle support of network infrastructure hardware and software, ensuring systems   remain   secure, compliant, and reliable. This role also serves as an asset data analyst— maintaining   high-quality inventory and license data, operational support, producing reports and insights for lifecycle planning and compliance—and partners with vendors to manage support, renewals, and service performance. The position has a strong focus on reducing technical debt and minimizing risk to the environment through standardization,   timely   upgrades, proactive remediation, and disciplined change   practices.   The   candidate will drive the data,   observability   and AI efforts for the Global Network Team and will collaborate across the enterprise to   assure   alignment with executives and stakeholders.  

What   You’ll   Do :  

• Manages support for network infrastructure (switches, routers, firewalls, wireless access points, network circuits) coordination of repairs/replacements.  

• Manages licensing and renewals for network infrastructure software/services:   maintain   renewal calendar, track entitlements/support contracts, coordinate quotes/POs, and ensure   timely   renewals to avoid service interruption.  

• Maintain   accurate   IT asset inventory for network infrastructure (hardware and software) including location, configuration/standard, warranty/support status, lifecycle stage, and disposal records.  

• Serve as an asset data analyst: reconcile inventory and license data across tools/sources, perform periodic audits, and produce dashboards/metrics (e.g., compliance, refresh cycles, warranty exposure,   utilization ) to inform budgeting and lifecycle decisions.  

• Lead vendor management activities for network infrastructure hardware/software: track support cases, RMAs/repairs and replacements, manage SLAs/support coverage, and support contract terms, true-ups, and renewal negotiations.  

• Assist   with network security and compliance activities (firmware/patch compliance, configuration standardization, vulnerability remediation support, log/monitoring coverage) in partnership with IT/security.  

• Reduce technical debt by driving standard configurations,   eliminating   unsupported/end-of-life infrastructure, coordinating upgrades/refreshes, and improving runbooks/documentation to increase stability and maintainability.  

• Minimize risk to the environment by following change management practices, assessing impact/rollback plans,   validating   monitoring/alerting coverage, and partnering on vulnerability remediation and resiliency improvements.  

• Coordinate with procurement/finance on   purchasing   and renewals: gather requirements, obtain and compare vendor quotes, recommend options,

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