Senior Manager, Sales - Account Management

About this role

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Manager, Sales - Account Management (Existing Customer Expansion) , joining our Global Expansion team within the Go-To-Market (GTM) organization .

You'll lead a high-performing team of Senior Account Managers responsible for growing and retaining our Mid-Market and Enterprise customer base across EMEA. You'll own the daily operating rhythm of the business—forecasting, coaching, deal strategy, and execution—while creating an environment where people are challenged, supported, and inspired to do their best work.

Success in this role requires more than commercial excellence. We're looking for a leader who develops people, builds strong cross-functional partnerships, and creates momentum during periods of change. You recognize problems quickly—but more importantly, you help teams solve them.

What you bring

Commercial Leadership

• Strong experience in Account Management or Existing Business leadership, ideally within Mid-Market and Enterprise segments.

• Experience leading quota-carrying sales teams with responsibility for forecasting, pipeline management, performance coaching, and revenue attainment.

• Proven ability to develop high-performing Account Managers through coaching, feedback, and structured development.

• Comfortable operating as a hands-on leader—jumping into strategic customer conversations, negotiations, and deal coaching when needed.

• Strong forecasting discipline with the ability to identify risks, opportunities, and trends early through data.

• Experience defining, measuring, and presenting sales metrics and business performance to senior leadership.

• Proven track record of driving pipeline rigor, operational excellence, and predictable revenue outcomes.

• Experience with Salesforce and modern sales technology.

• Fluent in English; additional European languages are a plus.

Leadership & Collaboration

• A genuine coaching mindset with a passion for helping others grow and succeed.

• Builds trust quickly and develops strong partnerships across Product, RevOps, Customer Success, Acquisition Sales, Marketing, Finance, and other cross-functional teams.

• Comfortable navigating ambiguity and leading confidently through change, helping others stay focused on execution rather than uncertainty.

• Naturally optimistic and solutions-oriented. You raise risks thoughtfully, challenge ideas constructively, and instinctively pair problems with practical solutions.

• Creates positive energy within teams. You elevate the people around you through collaboration, accountability, and encouragement.

• Takes ownership beyond your immediate team, proactively identifying opportunities to improve how the broader organization operates.

• Celebrates team success over individual recognition and contributes positively to the broader leadership team.

• Consistently delivers strong business outcomes while building a healthy, sustainable, and high-performing team culture.

Key Responsibilities

• Lead the daily operating rhythm of the Account Management team through effective pipeline reviews, forecast calls, one-on-ones, deal coaching, and performance management.

• Meet and exceed team revenue goals while developing a high-performing organization capable of sustained success.

• Coach and empower Senior Account Managers to maximize customer value, improve commercial execution, and grow in their careers.

• Stay close to the business by supporting strategic negotiations, joining key customer conversations, and helping remove obstacles that accelerate deals.

• Build a culture of accountability, ownership, and continuous improvement where high standards and strong support coexist.

• Foster a solutions-first mindset by helping the team confront difficult challenges honestly, identify practical paths forward, and execute with urgency.

• Identify opportunities to improve sales processes, operational efficiency, and customer outcomes across the broader Existing Business organization.

• Build trusted partnerships with Product, RevOps, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer experience and business performance.

• Ensure consistent forecasting accuracy, pipeline hygiene, account prioritization, and sales execution across the team.

• Regularly analyze business performance to identify trends, risks, opportunities, and actionable insights for senior leadership.

• Provide weekly, monthly, and quarterly reporting on pipeline health, forecast accuracy, customer expansion, wins, losses, and business performance.

• Develop a team culture where collaboration, curiosity, resilience, and continuous learning are expected and celebrated.

• Act as a role model for Remote's values by creating alignment, building trust, and helping the broader organization succeed—not just your own team.

Practical

• Reporting to: VP, Expansion Revenue (interim, pending broader Existing Business organizational changes)

• Team: Global Expansion

• Regio

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