Senior Manager Regulatory Affairs - International Operations

About this role

Senior Manager Regulatory Affairs - International Operations

Capital One, a Fortune 100 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.

Capital One’s Regulatory Affairs team sits within the Global Enterprise Affairs function and is responsible for managing interactions with a broad set of global financial services regulators who oversee Capital One. The team champions risk management and regulatory compliance thought leadership and serves as a strategic advisor to senior management, while overseeing and contributing to regulatory interactions (e.g., onsite supervision) and external advocacy (e.g., policy development), respectively. The International Regulatory Affairs team leads and supports these core sets of responsibilities for Capital One’s international businesses, including the Discover Global Network. 

We are seeking a Senior Manager with regulatory experience to play a pivotal role in architecting, scaling, and executing the team’s international regulatory affairs program for Capital One. A successful candidate will have strong project management and communication skills as well as experience overseeing regulatory matters and interacting with regulators. The Senior Manager will coordinate and implement frameworks to help ensure compliance with global regulations and supporting teams managing supervisory engagement.

You should consider this role if you are interested in a strong platform for professional growth within Capital One’s Global Enterprise Affairs and Risk Management Organizations.

An Ideal Candidate will:  • Possess strong project management, problem-solving, and critical thinking skills with the capability to thrive and adapt quickly in a fast-paced, dynamic environment.

• Excellent written and verbal communication skills to synthesize complex information for diverse audiences.

• Understand the US and international financial services regulatory environment, relevant regulatory agencies, and current policy developments in banking and financial services.

• Have experience overseeing regulatory matters and directly interacting with financial regulators.

• Lead with empathy when working with internal and external stakeholders, and thrive in building and cultivating collaborative relationships across diverse, cross-functional, and international teams.

• Have excellent stakeholder management skills, with the ability to translate complex regulatory requirements into actionable technical and operational tasks for business and technology teams.

• Are willing and flexible to travel and work across various global time zones.

Primary Responsibilities Include : • Supporting the design and implementation of Global Enterprise Affairs’s strategy and program to oversee and coordinate international engagement with external stakeholders, including regulators. 

• Driving internal coordination for time-sensitive international regulatory inquiries, such as requests for information, and collaborating closely with Legal Entity Management, International Markets, Finance, and Operations to ensure timely deliverables.

• Establishing and maintaining standardized routines, workflows, and governance processes in close coordination with other internal functions to support international external engagement.

• Leading the coordination of timely and accurate responses to inquiries, examinations, and reporting requirements for global regulators, paritcularly non-US regulatory bodies.

• Tracking, documenting, and monitoring regulatory incidents within enterprise systems of record; and supporting internal workflows for material incident reporting.

• Monitoring and supporting the remediation of regulatory issues to ensure timely resolution and mitigate regulatory risk as appropriate.

• Driving and coordinating internal reporting to senior management across the enterprise, synthesizing complex regulatory developments into clear, concise, and actionable summaries. 

Basic Qualifications: • At least 5 years of experience working with regulatory agencies, financial services institutions, government officials, consulting, or a combination.

• At least 5 Years of Project Management experience

• At least 3 years of experience working with non-U.S. regulatory agencies and regulatory policy internationally 

Preferred Qualifications: • 6+ years of experience working with regulatory agencies, financial services institutions, government officials, consulting, or a combination.

• At least 5 years of experience coordinating and reporting to multi-functional teams.

• At least 5 years demonstrated experience managing complex, cross-functional projects with tight deadlines.

• Proficiency in English; 

• Written and Verbal proficiency in additional languages  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management   Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management  

Candidates hired to work in other locations wi

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