Senior Manager, Key Account Management US Animal Health - Teaching Institutions

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales

Job Sub Function: Key Account Management – MedTech (No Commission)

Job Category: Professional

All Job Posting Locations: Raritan, New Jersey, United States of America

Job Description: Johnson & Johnson is currently recruiting for a Sr Manager, Key Account Management US Animal Health - Teaching Institutions to be located in Raritan, NJ, or remote.

About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Sr Manager, Key Account Management US Animal Health - Teaching Institutions leads the strategy and execution for a critical portfolio of academic and veterinary teaching institution accounts across the U.S. Animal Health business. This role is responsible for developing strategic account plans, strengthening executive and clinical stakeholder relationships, identifying growth opportunities, and coordinating cross-functional resources to deliver value-based solutions that support customer objectives and business performance. The Sr Manager partners closely with Sales, Marketing, Medical Affairs, Professional Education, Customer Success, Operations, and other internal stakeholders to advance account penetration, improve customer experience, and expand long-term partnerships with teaching institutions.

Key responsibilities include: • Lead the strategic account management approach for U.S. Animal Health teaching institutions and corporate wet lab entities focused on continuing education, including development and execution of account plans aligned to business priorities, customer needs, and growth objectives • Build and maintain senior-level relationships with decision-makers, faculty, clinicians, administrators, and other key stakeholders within assigned teaching institution accounts • Identify, prioritize, and advance opportunities to expand product adoption, contract value, and portfolio utilization across assigned key accounts • Partner cross-functionally with field sales, marketing, medical affairs, professional education, customer service, and operations teams to deliver coordinated solutions and account support • Own account planning and business review processes, including opportunity pipelines, stakeholder mapping, revenue tracking, forecast input, and progress against strategic objectives • Serve as the voice of the customer by translating teaching institution needs, market dynamics, and competitive insights into actionable recommendations for internal partners • Measure account performance using defined KPIs, ensure disciplined execution of commercial processes, and operate in compliance with applicable laws, regulations, and Johnson & Johnson policies, including the HCC program and Business Code of Conduct

Team / Scope: Leads strategic account management for U.S. Animal Health teaching institutions, with responsibility for driving growth, strengthening partnerships, and aligning internal resources across the following areas: • Strategic account planning and execution for assigned teaching institutions, including customer segmentation, opportunity development, and long-range growth planning • Executive, administrative, and clinical stakeholder engagement to build trusted partnerships and identify institution-specific needs and priorities • Cross-functional coordination to deliver integrated account solutions across commercial execution, training, contracting, service, and customer support • Performance management and business reviews through account metrics, opportunity tracking, customer insights, and continuous improvement of account strategies

Qualifications Required: • Minimum 8 years of relevant experience in key account management, strategic sales, business development, animal health, healthcare, medical devices, or a related commercial field. • Demonstrated leadership capability, including the ability to influence cross-functional teams and manage multiple priorities in a dynamic environment. • Track record of success working within a matrix organizational environment and collaborating effectively across sales, marketing, medical, and functional teams. • Demonstrated project management and operational excellence with the ability to manage account plans, timelines, forecasts, and multiple concurrent priorities. • Strong communication, negotiation, stakeholder management, and collaboration skills.

Preferred: • Bachelor’s degree required; Business, Marketing, Animal Health, Life Sciences, Veterinary, or a related field preferred • Advanced degree preferred • Experience managing complex customer accounts, developing strategic account plans, and leading customer-facing business reviews is required; experience with academic, institutional, or teaching hospital environments is preferred • Experience engaging executive leaders, procurement stakeholders, clinicians, and other decision-makers within complex customer organizations is preferred • Strong understanding of account management principles, customer s

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