Senior Manager – GEO Strategy & Operations, USBO

About this role

Career Category Marketing Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager – GEO Strategy & Operations, USBO What you will do The Senior Manager of GEO Strategy & Operations, USBO (GCCI) orchestrates Generative Engine Optimization (GEO) strategy and activation across the USBO portfolio. Reporting to the Associate Director responsible for the enterprise GEO operating model, this role translates enterprise priorities and standards into coordinated action across brands, functions, GEO platforms, agencies, and external partners. The Senior Manager serves as the primary GEO partner for USBO, works directly in assigned platforms, leads recurring cross-functional reviews, translates GEO findings into marketing and communications actions, and ensures follow-through across U.S. brand teams. Key Responsibilities: · Portfolio Strategy & Coordination: Translate enterprise GEO strategy into clear priorities for USBO brands, align stakeholders around the highest-value opportunities, and escalate cross-portfolio decisions to the Associate Director. · GEO Activation: Use GEO platform and partner outputs to identify opportunities and translate findings into actions across marketing, content, digital experiences, communications, and source authority. · Cross-Functional Leadership: Orchestrate Marketing, Medical, Corporate Communications, Decision Sciences, Digital, Content, and Legal/Regulatory stakeholders to align decisions and drive actions to completion. · Platform & Partner Management: Coordinate GEO work across assigned platforms, agencies, and external partners; monitor quality and timeliness; and connect deliverables to business priorities and actions. · Operating Model Adoption: Apply enterprise GEO processes, governance, standards, and measurement across the portfolio; share learnings with the Associate Director and RDBU and Global GEO lead; and recommend practical improvements. Key Activities: · Coordinate GEO priorities and planned activity across USBO brands based on enterprise direction, brand needs, and available capacity. · Work directly in assigned GEO platforms and agency-supported workflows to review findings, identify business implications, and initiate follow-up actions. · Lead recurring cross-functional GEO reviews, align decisions and owners, document actions, and follow through on delivery and escalations. · Partner with brand and functional teams to incorporate GEO recommendations into marketing plans, content, digital experiences, channel activity, and launch readiness. · Partner with Decision Sciences to interpret GEO reporting, monitor performance, and identify opportunities for optimization across USBO brands. · Manage routine platform and agency activity, including inputs, deliverables, timelines, quality, knowledge transfer, and escalation of scope or resource needs.

What we expect of you We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is strategic, analytical, and results-driven with these qualifications:

Basic Qualifications Doctorate degree and 2 years of Marketing, Digital Strategy, Commercial Operations, Decision Sciences, or related experience OR Master’s degree and 4 years of Marketing, Digital Strategy, Commercial Operations, Decision Sciences, or related experience OR Bachelor’s degree and 6 years of Marketing, Digital Strategy, Commercial Operations, Decision Sciences, or related experience OR Associate’s degree and 10 years of Marketing, Digital Strategy, Commercial Operations, Decision Sciences, or related experience OR High school diploma / GED and 12 years of Marketing, Digital Strategy, Commercial Operations, Decision Sciences, or related experience

Preferred Qualifications · Experience leading U.S. pharmaceutical marketing, digital, omnichannel, content, commercial operations, or transformation initiatives. · Working understanding of AI-powered search, GEO and SEO principles, content structure, and digital discoverability. · Experience working directly in digital, search, or marketing technology platforms and translating findings into clear marketing and business actions. · Strong cross-functional leadership and influencing skills across multiple brands and functions in a matrixed organization. · Experience integrating new digital or marketing capabilities into U.S. brand planning, content development, and launch workflows. · Experience managing agencies, technology vendors, or strategic partners, with strong communication and change-leadership skills.

What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Act

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