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Senior Legal Operations Manager

Komodohealth

United States, USonsiteHealthcare

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About this role

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health:

Komodo Health is a leading data and analytics company whose mission is to reduce the burden of disease. Komodo's platform integrates one of the most comprehensive healthcare datasets available to help life sciences companies, health plans, providers, and researchers make faster, more informed decisions. The Legal team operates as a strategic business partner across Komodo's commercial, product, and corporate functions, and this role is central to enabling that mission at scale.

Komodo Health is seeking a Senior Legal Operations Manager to build, manage, and continuously improve the operational infrastructure of its in-house Legal team. This is a high-impact, individual-contributor role reporting directly to the Deputy General Counsel. The successful candidate will own the legal technology stack end-to-end—including CLM administration, AI tool configuration, and process automation—and will serve as the primary operational partner to the commercial legal function. This role does not carry billing, budget, outside counsel coordination, or litigation management responsibilities.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• In the first 90 days, the successful candidate will have completed a thorough assessment of the existing legal technology stack, established ownership of LinkSquares and the AI tool suite, and identified the highest-priority workflow gaps.

• Within six months, they will have implemented measurable improvements to CLM workflows and legal intake processes, and will have deployed or optimized at least one AI-assisted workflow that reduces legal team time on routine tasks.

• At the one-year mark, the Legal team will operate with a documented, scalable operational infrastructure, and will have clear visibility into team performance through operational dashboards and metrics.

These are the essential job duties you will be responsible for …

CLM Administration & Commercial Support

• Serve as the primary administrator and subject-matter expert for LinkSquares CLM, including end-to-end workflow configuration, template management, metadata governance, routing logic, user permissions, and repository integrity.

• Proactively monitor the LinkSquares product roadmap; evaluate and champion adoption of new features where they improve contracting operations.

• Analyze contracting data and usage patterns to identify inefficiencies and implement structural workflow improvements that reduce cycle times and attorney involvement in routine tasks.

• Translate business requirements from attorneys and commercial stakeholders into clear, functional LinkSquares workflows, independently and without iterative redeliberation.

• Track and report on CLM performance metrics—including cycle times, self-service rates, routing accuracy, and adoption trends—and deliver actionable reporting to legal leadership.

• Maintain data integrity and governance standards across the contract repository.

Legal Technology Administration

• Serve as the primary administrator and owner of all legal technology tools, including evaluating, implementing, and maintaining the legal tech stack in coordination with the Deputy General Counsel.

• Develop and maintain a legal technology roadmap aligned with the team's operational priorities and Komodo's broader enterprise systems.

• Coordinate with IT, Procurement, and external vendors on tool integrations, license management, and system configurations.

• Build and maintain dashboards and reporting mechanisms that surface operational insights to legal leadership.

AI Tool Configuration & Automation

• Configure, administer, and optimize AI tools deployed by the Legal team, including Claude Cowork (Anthropic), and evaluate additional AI solutions for legal use cases.

• Design and implement AI-assisted workflows to automate routine legal tasks, including contract review support, intake triage, document generation, and knowledge retrieval.

• Serve as the Legal team's internal expert on responsible AI adoption—establishing governance standards, use-case guardrails, and evaluation frameworks for new AI tools.

• Partner with Legal leadership to identify automation opportunities and translate them into implemented, measurable workflow improvements.

• Stay current on developments in legal AI and surface relevant tools and capabilities to the Deputy General Counsel for strategic consideration.

Legal Operations & Process Infrastructure

• Design, implement, and maintain scalable legal operations processes, including intake workflows, legal request triage, template libraries, playbooks, and knowledge management systems.

• Build and maintain enablement materials—including training guides, workflow documentation, and self-service resources—to improv

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