Senior IT Project Manager

About this role

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Senior IT Project Manager will oversee large, critical projects from initiation to closure, coordinating with multiple teams. Responsibilities include executing standard deliverables like Project Charters, IT estimates, resource plans, stakeholder analysis, project plans, RAID logs, risk mitigation, communication plans, meeting notes, status reports, and project retrospectives. The role ensures projects meet   key business   objectives , budgets, and schedules.   Strong communication   is essential. Projects vary based on business needs, such as SAP, product development, SaaS, regulatory changes,   mergers,   acquisitions, CRM, infrastructure, and cyber security.  

Responsibilities  

Leadership/Strategy:  

• Meet with Executive Sponsor to understand project charter,   business value,   scope, business requirements, high-level timeline, and expectations.  

• Define stakeholder engagement and the best channel for providing updates on project status, risk mitigation efforts, timeline, budget, etc.  

• Promote team empowerment through team-building techniques, ensuring each team member makes a meaningful contribution and   remains   fully engaged in the project.  

•  Support the product owner/manager in managing communications with stakeholders, managing internal customer expectations for deliverables, and implementing an effective project governance system.   

• S tay current with Project Management skills and industry-standard project delivery methodologies.  

• Use Project Management methodologies and EPMO templates to   effectively and efficiently manage projects .  

• Mentor other project managers, project coordinators, and interns to support professional growth and ensure successful project delivery.  

• Share best practices and collaborate with EPMO team members.  

Operational:  

• Coordinate and lead workshops to help teams define and document detailed business and IT requirements.  

• Work with various departments in creating and approving Statements of Work and other necessary documents.  

• Determine   the project structure to manage the project or program effectively, e.g., monthly Steering Committee   meeting , weekly team meetings, stand-up meetings, etc.  

• Develop and   maintain   project documentation following established project methodologies, e.g., project plan, stakeholder analysis, RAID log, timeline, etc.  

• Ensure project plan   documents   task owners, due dates, and statuses.  

• Provide direction and guidance to project team members.  

• Escalat e concerns and create action plans if scope, budget, or timeline are at risk.  

• Collaborate with department managers to ensure the project has   appropriate resources   to meet   timeline   and   objectives .  

• Identify , document, and communicate risks. Develop risk mitigation strategies and implement required actions. Communicate status of risk mitigation efforts to leadership.  

• Work with project sponsors and workgroups to analyze information, document critical processes, and   identify   improvement opportunities.  

• Partner with business customers to manage third-party vendors.  

• Lead and manage Agile software development projects from concept to completion, encouraging self-organizing teams and accountability for work delivered.  

• Maintain familiarity with Agile and Scrum elements, including Agile planning and project management with Scrum.  

• Manage the successful release of software throughout the project lifecycle.  

• Ensure project teams adhere to Agile   methodology   and best practices.  

• Conduct project retrospectives, documenting successes, areas for improvement, and lessons learned for future sprints, phases,   and/ or projects.  

• Gather cost estimates from internal and external resources then track actuals compared to estimates.  

• Communicate budget updates and concerns   to   leadership.  

Communication:  

• Effective communication skills are critical   with   the cross-functional project team, leadership, and Executive Sponsors.  

• Manage customer and stakeholder expectations and relationships through   strong communication   and collaboration.  

• Monitor and report on project progress to stakeholders and colleagues.  

• Communicate executive-level project status through emails, reports, and PowerPoint presentations.  

• Provide clear and factual weekly/bi-weekly status reports to share project accomplishments, risks, risk mitigations efforts, get-to-green plans, timeline, and upcoming work.  

Required Qualifications  

• Bachelor's degree in computer science , Management Information Sciences, Mathematics, Engineering, Business, or area of functional responsibility preferred, or a combination of equivalent education and experience.  

• 5 + years of Project Management experience.  

• Experience using project management tools and methodologies, and a proven ability to develop successful collaborative working relationships with a variety of industries.  

• Travel domestically and internationally up to 0-10% if   required   for project success.    

Preferred Qualifications  

• 8 + years of Project Management experience • PMP Certification , Scrum   Master   or Agile Certification   • Active in the PM Community; locally and nationally, e.g., PMI, local PM think tanks, etc.   • Experience mentoring Project Managers   • Experience managing ERP or SaaS projects, e.g., Salesforce, CRM, SAP, Microsoft, etc • Experience leveraging MS Copilot to help manage projects  

Knowledge Skills & Abilities  

• Abilit

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