Senior IT Business Analyst

About this role

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Job Description : Summary Under general direction, gathers, analyzes, and understands business needs and system design. Leads process improvement projects and applies six sigma and similar methodologies and analytics to accomplish measurable business process improvements. Communicates with users/business and IT staff to examine business processes and requests, develop complex detailed requirements, and build process flow charts for the creation of applications, systems, and enhancements. Formulates and recommends solutions and options that improve efficiency, effectiveness, and automation. Mentors and trains less experienced Business Analysts. Proficient to work at the highest level of all phases of analysis, process improvement methodologies, and project management.

Essential Functions • Liaison between the business and IT groups during the development and implementation of new systems and enhancements to current ones. Identifies business and systems processes and procedures needs.

• Employs process improvement practices and techniques to analyze and recommend solutions that will improve the efficiency and effectiveness of business processes and procedures.

• Facilitates requirements by organizing gathering sessions and other related events. Examines and evaluates business needs/requests to describe what the processes, systems, and service must do to fulfill the request.

• Records/updates business and functional requirements/specifications, for a simple report, system, or an application.

• Conducts feasibility and economic studies to justify the recommended automation or process improvement. Creates measures of success in assessing the effectiveness of the proposed solution.

• Mentor and train other Business Analysts.

• Develops test plans and scripts for user acceptance testing.

• Assists in the development of PMO processes and procedures for all Business Analyst activities.

Additional Responsibilities • Performs other duties as assigned.

Skills and Abilities • Ability to analyze and solve problems

• Ability to read and/or listen and understand information and ideas communicated

• Develops and delivers effective presentationsPresent information and ideas clearly and understandably to others

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to effectively facilitate meetings, work sessions, and training

• Aptitude to learn a new business and systems

• Ability to guide, engage, and impart knowledge to others

• Productivity\Ability to think strategically and understand business planning

• Strong verbal and written communication skills

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices • Different business analysis techniques advanced required

• Ryder business knowledge / practices / processes advanced preferred

Qualifications • Bachelor's degree required Computer Science, Business, Business Process Improvement, Informatics or Engineering • Five (5) years or more Business Analysis or Project Management required

• Five (5) years or more Experience in Systems Development and Project Management preferred • Different business analysis techniques. advanced required

• Ryder business knowledge / practices / processes advanced preferred • Certified Six Sigma Black Belt

• Project Management Professional (PMP) Certification

Travel

Job Category Project Management

Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type : Salaried

Minimum Pay Range : $90,000.00

Maximum Pay Range : $105,000.00

Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal

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