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Senior Implementation Manager
Corebridgefinancial
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About this role
Who We Are
At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: • We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. • We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. • We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. • We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
Who you'll work with In our U.S. Individual Retirement (IR) business, you can work with one of the global leaders in insurance to provide financial solutions that allow consumers to grow and protect their retirement savings. We focus on helping Americans accumulate assets for retirement and turning those assets into an income stream that cannot be outlived. We offer innovative annuity products that allow clients to build assets through tax-deferred growth opportunities, while protecting their income against market volatility and providing guaranteed income for life.
About the role The purpose of this position is to provide senior-level implementation leadership and hands-on support for high-visibility initiatives across the Product organization, including new distribution capabilities, emerging channels, new product development, product and feature changes, business process improvements, company separation activities, and innovative technologies. The Senior Implementation Manager helps translate product and business intent into clear implementation requirements, coordinates readiness across impacted functions, supports testing and launch activities, and helps resolve issues through stabilization. This role serves as a trusted implementation advisor to Product leadership and business partners, with a strong focus on quality, accuracy, adoption, and effective customer and distribution partner experience.
This is a senior, high-visibility role that supports the successful implementation of product, non-product, distribution partner, and enterprise initiatives across product functions. The Senior Implementation Manager partners with subject-matter experts across the organization to clarify business needs, assess implementation impacts, coordinate functional readiness, support testing and issue resolution, and help move initiatives successfully into production. The role provides leaders with concise implementation status, risks, decisions, readiness indicators, and recommendations.
Responsibilities • Partner with Product leaders, business owners, and subject-matter experts to understand initiative objectives, product design, customer and distribution partner impacts, and implementation needs. • Coordinate implementation activities across Product, Operations, Marketing, Sales, Finance, Pricing, Distribution, Legal, Compliance, IT, third-party administrators, and external partners, as applicable. • Facilitate requirements discovery and alignment, document business and operational needs, identify gaps and dependencies, and help ensure solutions reflect approved design and business intent. • Develop and maintain implementation roadmaps, readiness checklists, decision logs, action items, launch criteria, and supporting documentation that provide clear accountability and visibility. • Support solution reviews and business validation by coordinating with impacted teams. • Assess operational, systems, forms, communications, training, digital experience, and distribution impacts and work with accountable teams to address readiness gaps before launch. • Serve as an implementation point of contact for business partners, providing timely responses, clarifying requirements, connecting subject-matter experts, and escalating unresolved issues with practical recommendations. • Coordinate launch, cutover, and post-launch stabilization support, including readiness reviews, implementation communications, production validation, issue triage, and lessons learned. • Monitor implementation health and communicate concise updates on readiness, risks, interdependencies, decisions, and support needs to leadership and key stakeholders. • Identify opportunities to standardize implementation practices, enhance processes and procedures, strengthen templates and controls, improve workflows, reduce manual effort, and enhance the customer and partner experience. • Provide guidance to less-experienced team members and contribute implementation expertise across multiple concurrent initiatives; apply project management techniques as needed to keep work organized and moving forward.
Skills & Requirements • 5+ years of progressive experience supporting product, technology, operations, distribution, or business implementations; financial services, insurance, or annuity experience strongly preferred. • Demonstrated success supporting complex cross-functional implementations from requirements and readiness through launch and stabilization. • Experience gathering and clarifying business requirements, evaluating operational and customer impacts, coordinating testing, monitoring readiness, and supporting production issue resolution. • Strong understanding of implementation lifecycles, change readiness, business controls, risk mitigation, and continuous improvement; familiarity with Agile, Kanban, or traditional delivery approaches is helpful. • Experience with collaboration, workflow, documentation, and reporting platforms such as Jira, Confluence, and Power BI; experience applying automation or AI-enabled tools is a plus. • Bachelor’s degree in business administratio
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This posting doesn't disclose pay. Across 353 Houston jobs with disclosed salaries on ForgeApply, the median is $125k.
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