Senior HRIS Analyst

About this role

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

PagerDuty is looking for a Senior HRIS Analyst to join our centralized, dedicated Workday HRIS team. In this role, you'll drive the design, configuration, implementation, and administration of our Workday ecosystem — and increasingly, help us deliver and adopt the AI capabilities now built into the platform. If you're a big-picture thinker, a hands-on collaborator, and technologically proficient, results-oriented HRIS professional, we want to hear from you.

Responsibilities:

• Strong understanding and hands-on experience implementing and maintaining Workday modules, including Core HCM, Compensation, Onboarding, Benefits, Payroll, and Security — researching and resolving system problems, unexpected results, or process flaws, and recommending solutions to meet business requirements.

• Collaborate with cross-functional stakeholders to streamline processes, advise on new functionality, and drive user adoption.

• Lead the review, testing, and implementation of Workday feature releases, including evaluating new AI-powered capabilities for fit and readiness before rollout to the business.

• Partner with stakeholders to configure, test, and deliver AI-enabled features and automation within Workday, acting as a key contributor in bringing new AI-powered HR products from pilot to production.

• Use AI tools in your own day-to-day work — for tasks like data analysis, documentation, testing, or reporting — to increase personal and team efficiency and free up time for higher-value work.

• Partner with Security, Legal, and IT on responsible AI governance: data privacy, access controls, and change management for AI-enabled business processes.

• Maintain data integrity across systems by running audits, analyzing data, and correcting discrepancies.

• Engage with the Workday community (Brainstorm, Community forums, release notes) to stay current on system and AI capabilities, and recommend solutions that address evolving business needs.

Basic Qualifications:

• 5+ years of Workday experience.

• Proficient with all Workday modules

• Experience working in a fast-paced, growth-focused company.

• Experience using AI tools to improve personal or team productivity (e.g., automating reporting, documentation, or testing) is a plus.

Preferred Qualifications:

• Workday Pro Certification in any module (e.g., HCM, Benefits, Payroll, Advanced Compensation).

• Experience helping deliver AI-powered features or products as part of an HR technology roadmap — configuring, testing, and rolling out new AI capabilities to end users.

• Agile or Scrum certification.

The base salary range for this position is 114,000 - 191,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

**This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!** Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts !

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession plan

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