Senior ERP Manager

About this role

Seed Health is a microbiome science company pioneering clinically validated innovations for gut and whole-body health. Our portfolio of gut-directed products is developed in collaboration with leading scientists and backed by human clinical research. We’re best known for DS-01® Daily Synbiotic—the #1 digestive health probiotic in the U.S.—trusted by millions of people for its benefits in and beyond the gut, including skin, immune, and heart health.

We’ve since expanded our offerings to include PDS-08® for pediatric health, VS-01™ for vaginal health, and a new category of Co-Biotics for daily nutrition, energy, and sleep—each grounded in our commitment to scientific rigor, precision formulation, and impact across the body’s interconnected systems. Beyond the body, SeedLabs —our environmental research division—advances microbial solutions that restore biodiversity and support ecosystems affected by human activity.

We’ve built a profitable DTC business with category-leading retention, grown revenue 5x in the last 36 months, and expanded our reach across new channels and markets. With a robust clinical pipeline and continued expansion into new areas of microbiome health, we’re building for scale—with integrity, care, and curiosity.

Our work has been recognized by Fast Company (Most Innovative Companies, Brands That Matter, World Changing Ideas), TIME (Best Inventions), Forbes (America’s Best Startup Employers), and Inc. (Best in Business, Female Founder 100)—a reflection of the science behind our products and the stories we tell to bring them into the world.

We’re a galaxy-class team of researchers, clinicians, designers, engineers, storytellers, and builders—each aligned in our belief in the transformative potential of the microbiome. If you’re a kindred dot-connector looking to shape the future of health, join us.

• seedhealth.com • seed.com • luca.bio

You

You are the technical owner of the systems that run Seed's business behind the scenes. Reporting into our Technology team and partnering daily with Finance and Accounting & Operations, you'll architect, build, govern and support our ERP ecosystem—NetSuite at the core, connected to Shopify/Recharge, 3PL (fulfillment), Ramp (spend management), EDI and more. This is a deeply hands-on role: you write the SuiteScript, design the integrations, and own the governance that keeps a high-volume, multi-channel, multi-entity business running cleanly at scale. You're also an AI-native builder—you see agentic workflows, LLMs, and tools like Claude and MCP not as novelties but as core infrastructure for the next generation of finance and operations systems, and you'll help lead Seed's adoption of them.

What You’ll Do:

• Consult with business units across Finance, Operations, Growth, and Tech to gather requirements, translate business needs into ERP solutions, and prioritize a systems roadmap that serves the whole company

• Own the architecture, administration, and development of NetSuite as Seed's system of record across multiple sales channels (DTC, Amazon, & Retail)

• Design, build, and maintain SuiteScript solutions (Map/Reduce, Scheduled, User Event, RESTlets), workflows, saved searches, and SuiteQL-driven automation

• Own the integration layer end to end—flows, 3PL transactions, Ramp, and other platforms —including monitoring, error handling, and recovery

• Establish and enforce systems governance: script deployment standards, sandbox and release management, API concurrency and governance-limit management, change control, and documentation

• Build AI-augmented workflows using LLMs, MCP connectors, and agentic tooling to automate reconciliation, billing operations, reporting, and cross-system data quality—and champion AI-native practices across the systems function

• Partner with the Controller and accounting team on close automation, billing remediation, revenue data integrity, and audit-readiness of system controls

• Design user-friendly interfaces and functionality—custom forms, roles, dashboards, and saved searches—so non-technical teams can self-serve confidently

• Provide training, support, and enablement for end-users, and prepare technical documentation and training manuals that make our systems knowledge durable rather than tribal

• Manage systems projects end to end—scoping, timelines, implementation partners, and consultants—and own budgeting and forecasting for the ERP/SaaS stack, evaluating and integrating new tools as it evolves

• Serve as escalation point for systems incidents, performing diagnostic testing and root-cause analysis and building durable fixes rather than patches

Who You Are:

• 7+ years in ERP/business systems roles, including 5+ years of hands-on NetSuite administration and development in a multi-entity environment

• Expert in SuiteScript 2.x, SuiteQL, NetSuite REST/SuiteTalk APIs, and Token-Based Authentication; you've built and debugged production Map/Reduce scripts and RESTlets, not just configured workflows

• Deep experience with iPaaS platforms (Celigo strongly preferred) and high-volume integration patterns, including concurrency management and error recovery

• Experienced in DTC/subscription commerce or omnichannel consumer businesses, where order volumes are measured in the hundreds of thousands

• Integration Management: Configure and support EDI connections (such as EDI 850, 810, 856) between NetSuite and third-party systems or VAN providers.

• Fluent in AI-augmented development: you actively use LLMs, agents, and tools like Claude and MCP in your daily work, and can design AI-powered automations with appropriate guardrails

• Working knowledge of SQL and data warehouse integration (Snowflake preferred), with broad fluency in cloud computing and the modern SaaS ecosystem

• Conversant in ERP fundamentals—order-to-cash, revenue recognition, month-end close, procure-to-pay —and able to partner credibly with Finance as a peer, not just a ticket-taker

• A skilled project manager with exp

Similar jobs

• Senior ERP Solutions Consultant — Zip · New York City
• Senior ERP Solutions Consultant — Zip · San Francisco
• Sr Manager, Finance ERP — Aloyoga · Beverly Hills, California, United States
• Senior Manager, ERP Partnerships — Ramp · New York, NY (HQ)
• ERP & Business Systems Manager — Accuweather · State College, PA
• Senior ERP & Enterprise Applications Delivery Manager — Ecoatmgazelle · Remote
• Sr Manager, ERP Supply Chain — Aloyoga · Beverly Hills, California, United States
• Senior Enterprise Solutions Manager — Invisibletech · London - Hybrid; New York - Hybrid; San Francisco Bay Area - Hybrid