Senior Engineer, Platform Services

About this role

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Stord is building the operating system for modern supply chain — a unified platform handling Order Management, Warehouse Management, Transportation, and Consumer Experience for brands doing over $10B in commerce annually.

Engineers across the org are experimenting with agentic workflows and seeing real results, but that work is informal, inconsistent, and unowned. The MCP integrations, shared skill registries, harness engineering, and agent-ready infrastructure that turn individual experimentation into org-wide acceleration are not built yet. That is the job.

As an engineer on the Platform Services team, you are not building features for customers. You are building the system that determines how fast and how well every other Stord engineer can move. Your customers are internal. Your metrics are org-wide. Your leverage is higher than almost any other engineering role at the company.

You will operate with a high degree of agency. There is no backlog to execute against. You will identify what needs to be built, make the calls, and own the outcomes. If that requires external scaffolding to feel productive, this is the wrong role. If that sounds like the only way you would want to work, keep reading. You will work alongside our Principal Engineering Group, who will provide architectural direction and roadmap prioritization. Your job is to translate that direction into working software, establish ownership patterns for shared services, and ensure product teams can integrate with your services reliably and with minimal friction.

We are looking for engineers who are smart, adaptable, and comfortable with adversity. The shared services space at Stord involves ambiguity—services that need ownership, technical direction that needs to be established, and integration patterns that need to be defined. If you thrive when given a hard problem and the autonomy to solve it, and you learn new technologies quickly when the situation demands it, this role is built for you.

We care more about your engineering fundamentals, problem-solving ability, and ownership mentality than checking every box on a technology list.

Why This Role • A genuinely hard, genuinely unsolved problem — agentic development across two product lines, multiple acquired codebases, and a complex domain is not a tutorial problem

• Real leverage — three engineers owning the system that multiplies the output of the entire engineering organisation is a different kind of impact than shipping features

• The right moment — the tools are good enough to build on, the patterns are emerging but not commoditised, and there is a narrow window to define this function rather than inherit it

• Ownership and visibility — direct visibility with engineering and product leadership, meaningful equity, and the kind of technical ownership most engineers do not encounter until much later in their careers

• AI investment is a company-level mandate — you will have organizational support and visibility

What You'll Work On Product Unification Contribute to the technical strategy for unifying Stord's product suite into a composable set of shared services. Identify where common capabilities are duplicated across product-specific implementations, drive their extraction into well-defined platform services, and ensure those services support multi-product integration cleanly — with particular attention to consolidation challenges from acquired products.

Cross-Team Enablement Be the go-to technical resource for product teams integrating with platform services. Proactively identify friction in how teams consume shared infrastructure, close the feedback loop between platform decisions and product team outcomes, and collaborate with SRE on infrastructure concerns that affect shared service reliability.

Agent-Ready Infrastructure Build the MCP integrations, shared skill libraries, and automated feedback loops — type systems, test harnesses, linters, pre-commit hooks — that allow agents to do reliable work without a human intervening at every step. The goal is a codebase where agents have the context, tools, and backpressure they need to operate autonomously on meaningful work.

Developer Experience as a Product Internal engineers are your customers. Understand their friction deeply — through direct conversation, not inference — and ship tooling, golden paths, and s

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