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Senior Director, Strategic Product Solutions

Zelis

Remote · US$185k – $235k

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About this role

At Zelis, we Get Stuff Done. So, let’s get to it!     A Little About Us   Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.    A Little About You   You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview The Senior Director, Strategic Product Solutions, will own solution strategy and value stream alignment for an assigned portfolio within the ME&T Product organization. This role acts as the senior subject-matter authority on portfolio strategy, market landscape, and industry trends — defining solution scope, sequencing, and investment priorities, and building the long-term vision, business cases, and ROI models that guide where Zelis invests next. The role partners in a matrixed model across Product Management & Delivery, Product Operations, Strategy, Commercialization, and external stakeholders to shape and deliver high-impact solutions for members, clients, and the business.

About the Team Strategic Product Solutions is one of three core functions within the ME&T Product organization, alongside Product Management & Delivery and Product Operations, Readiness & Optimization. This function defines the strategy of what we build and why — aligning product investments to market opportunities, customer needs, and enterprise strategy, and translating that strategy into roadmap direction in close partnership with Product Management & Delivery.

Job Summary The Senior Director, Strategic Product Solutions, will own solution strategy and value stream alignment for an assigned portfolio within the ME&T Product organization. This role acts as the senior subject-matter authority on portfolio strategy, market landscape, and industry trends — defining solution scope, sequencing, and investment priorities, and building the long-term vision, business cases, and ROI models that guide where Zelis invests next. The role partners in a matrixed model across Product Management & Delivery, Product Operations, Strategy, Commercialization, and external stakeholders to shape and deliver high-impact solutions for members, clients, and the business.

Key Responsibilities • Own value stream and product solution strategy alignment across the assigned product portfolio.

• Partner in a matrixed model across aligned product portfolios and value streams.

• Act as subject-matter expert for the aligned portfolio, market landscape, and industry trends.

• Define solution scope, sequencing, and investment priorities.

• Develop long-term product strategy, business cases, and ROI models.

• Support pricing, positioning, commercialization, contracting, and pre-sales activities.

• Partner with external stakeholders, industry groups, and strategic partners.

• Leverage customer, competitive, and market insights to shape solution strategy and priorities.

• Identify strategic partnerships and external growth opportunities.

• Translate strategy into epics and roadmap direction in partnership with Product Management & Delivery.

Key Partners Sales, Finance, B2B Marketing, Product Management & Delivery, Strategy, Commercialization, Client Management, External Partners, and Product Operations.

Qualifications • 10+ years of experience in product strategy, product management, or a related strategic role, ideally within healthcare technology, payments, or a related industry.

• 3+ years of experience leading strategy for a product portfolio or value stream, including business case development and investment prioritization.

• Demonstrated ability to build long-term strategy, ROI models, and business cases that inform executive investment decisions.

• Strong track record partnering cross-functionally with Sales, Finance, Marketing, Commercialization, and Delivery teams in a matrixed organization.

• Deep understanding of market landscape and industry trends relevant to the assigned portfolio.

• Excellent executive communication and stakeholder management skills, including experience engaging external partners and industry groups.

• Experience translating strategy into actionable roadmap direction in partnership with delivery-focused product teams.

• Bachelor's degree required; MBA or equivalent advanced degree preferred.

What Success Looks Like • A clearly defined and prioritized solution strategy for the assigned portfolio, grounded in market and customer insight.

• Strong alignment between strategy and execution, with roadmap direction that reflects strategic priorities.

• Trusted senior partnership across Sales, Finance, Commercialization, and Product Management & Delivery.

• New strategic partnerships or growth opportunities identified and advanced.

What You’ll Bring to Zelis: • Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent promp

Salary insight

The midpoint of this range ($210k) is about 32% above the median disclosed salary for Boston roles listed on ForgeApply ($159k across 2,030 jobs).

Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.

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