Senior Director of Transportation and Access Innovation

About this role

Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Senior Director of Transportation and Access Innovation at Reliant Park in Houston, Texas.  Reliant Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  Reliant Center (one million+ sq. ft. Convention Center), Reliant Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), Reliant Astrodome (“The” Astrodome), and Reliant Arena. We are seeking a unique Senior Director of Transportation and Access Innovation to join our team.   The Senior Director of Transportation and Access Innovation provides strategic oversight and operational leadership for all transportation, parking, mobility, and traffic management functions across the 350+ acre NRG Park campus. This role ensures seamless, safe, and efficient mobility experiences for millions of annual visitors, including Houston Texans NFL games, the Houston Livestock Show and Rodeo, concerts, conventions, and major live events. The Senior Director leads all aspects of parking operations, shuttle services, traffic flow design, rideshare management, ADA mobility accommodations, and coordination with METRO, law enforcement, event promoters, mobility vendors, and Harris County agencies.  Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. This role provides executive oversight of multiple transportation, parking, mobility, and control functions, leading managers and analysts responsible for daily operations, compliance monitoring, and financial integrity.

Essential Duties and Responsibilities Include the following:  • Serves as Manager on Duty (MOD) as required.

• May perform other duties as assigned.

Strategic Transportation and Mobility Planning • Develop and implement comprehensive transportation and mobility strategies for year‑round operations.

• Lead long‑range planning for campus access, shuttle systems, rideshare zones, ADA loading areas, and wayfinding.

• Forecast mobility needs for emerging events, visitor trends, and future campus development.

Event Operations and Traffic Management • Oversee transportation and parking operations for all major events, including ingress/egress plans, shuttle routing, staffing, and command‑center coordination.

• Direct real‑time traffic management, incident response, and congestion mitigation.

• Serve as a liaison with METRO, HPD, Harris County Constables, Texans, Rodeo Houston, rideshare companies, and event promoters.

Financial and Administrative Management • Develop and manage departmental budgets and capital planning.

• Partner with parking operators, event promoters, and finance teams to optimize transportation‑related revenue streams and lead post‑event settlement processes, ensuring accurate reporting, reconciliation of parking and mobility revenues, and adherence to contract requirements.

• Use operational data to improve efficiency and optimize traffic flow

• Oversee implementation of transportation technologies including parking systems, sensors, and modeling tools.

• Provide executive oversight of transportation‑ and parking‑related financial performance, internal controls, and compliance across all events and daily operations.

• Review summary reports, dashboards, and exception analyses prepared by managers and the Transportation Control Analyst to ensure revenue integrity, operational efficiency, and adherence to company policy.

• Ensure appropriate segregation of duties between operational staff, transaction processing, and compliance monitoring functions.

• Direct corrective action, system changes, or disciplinary review when trends, anomalies, or control weaknesses are identified.

Parking and Mobility Services • Manage all parking operations including staffing, revenue optimization, technology systems, and customer experience.

• Oversee ADA parking programs, mobility cart services, and accessibility shuttles.

• Develop mobility programs covering pedestrian flow, micromobility, and alternative transportation modes.

Exterior Operations • Oversee coordination of parking lot and exterior grounds maintenance, ensuring all transportation and pedestrian areas remain clean, safe, and operational before, during, and after events.

• Partner with facilities, landscaping, and custodial teams to maintain clear pathways, signage visibility, lighting functionality, and debris‑free mobility routes across the entire campus.

• Conduct routine inspections of parking surfaces, shuttle stops, mobility stations, pedestrian corridors, landscaping and traffic‑control equipment to identify hazards and expedite corrective maintenance.

Vendor, Contractor and Partner Management • Lead contract negotiations and vendor performance management for parking operators, shuttle firms, landscaping and traffic control partners.

• Ensure third‑party compliance with standards, KPIs, safety requirements, and guest experience expectations.

Safety, Compliance and Risk Management • Ensure compliance with ADA, DOT, and local traffic regulations.

• Oversee transportation safety programs, staff training, and incident reporting.

• Coordinate emergency access, evacuation mobility planning, and collaboration with security teams.

Leadership and Team Development • Lead managers, coordinators, parking teams, and event staff.

• Provide coaching, evaluations, and development planning.

• Foster a high‑performance, customer‑focused culture.

Supervisory Responsibilities     • Carries out supervisory responsibilities in accordance with all policies and applicable laws.

• Supervise managers, coordinators and other frontline staff in efficiently completing working objectives.

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and dire

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