Senior Director, NA Token and Chip

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Director, N orth America (NA)   Token & Chip   is responsible for   the   success of network tokens and EMV   chip /contactless   in   North America.   This leader will   d efine   a strategy   for   token   and   chip   in North America , ensuring that these platforms continue to   support   delightful   and   reliable   user experiences as payments evolve. To   achieve th is ,   this individual wil l   lead   go -to-market   activities to   meet both   in - year and Visa 2030 goals,   own the   regional roadmap for network tokens and chip/contactless,   and   serve as the senior product representative for these platforms   to clients and internal   client-facing teams.       Responsibilities:

• Define   a North American   strategy to reach token ubiquity in   e ‑ commerce ;   translate strategy into measurable   tasks and workstreams .  

• Own the regional product roadmap for   network   tokens   and   EMV chip/contactless .    

• Identify   and accelerate new   token and chip use cases relevant to NA based on client and market feedback.  

• Collaborate   closely with clients, internal client-facing teams, and   global   product counterparts to   align regional needs with global   objectives .   

• Lead a   high ‑ performing ,   cross ‑ functional   product office (direct and virtual team); provide clear   objectives , decision frameworks, and escalation paths.  

• Represent   t oken &   c hip   externally   with   clients (issuers, acquirers, processors) and   industry bodies .    

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.  

Qualifications

Basic qualifications: • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred qualifications: • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience  

• 12–15+ years in payments with   significant time   in product management   and/or commercialization.   

• Deep familiarity with network tokenization and EMV chip/contactless acceptance.   

• Experience   partnering   with   issuers, acquirers, gateways, and large merchants   ( e.g.   commercial drivers, technical considerations)  

• Strong commercial acumen,   including an   understanding of core payment economics and drivers   

• Excellent stakeholder management and executive communication; ability to lead across a matrix and influence without authority.   

• Hands ‑ on   experience with VTS/token programs, token requestor ecosystems, and issuance/processor integrations .  

• MBA or relevant advanced degree.  

• People leadership experience (building, coaching, performance management of product and program managers)  

Information for US Applicants For roles located in the US, the estimated salary range for this position is $229,000 to $400,900 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department.

Travel Requirements This position requires travel 5-10% of the time.

Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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