Senior Director, Digital Product & Process Owner - Sourcing & Category Strategy

About this role

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

The Senior Director, Intelligent Procurement Products – Category Strategy & Sourcing serves as the Global Process Owner, Digital Product Owner and Experience Owner for Category Strategy and Sourcing. This leader is accountable for the end-to-end business process, the digital products that enable the process, and the experiences through which employees, procurement professionals and suppliers interact with sourcing capabilities. The role combines deep Category Strategy and Sourcing expertise with product management, AI, data, technology and transformation leadership to redesign how work gets done across the enterprise.

As part of the broader procurement transformation, this leader will use AI, analytics, automation, knowledge management and intelligent workflows to create simple, intuitive and scalable experiences that improve decision quality, increase productivity, accelerate value creation and enhance procurement’s ability to serve the business.

Role intent: This is not a traditional process governance role. It is a combined process, product and experience leadership role designed to rewire Category Strategy and Sourcing through AI enabled products, human centered design and measurable business outcomes.

Major Responsibilities and Accountabilities: AI Enabled Procurement Transformation • Develop and execute the AI strategy for Category Strategy and Sourcing in partnership with Digital, Technology, Data Science and procurement leadership.

• Identify opportunities to augment human decision making through predictive analytics, generative AI, intelligent assistants, agentic workflows and intelligent automation.

• Design procurement experiences that leverage natural language, conversational interfaces and guided decision support.

• Ensure AI enabled capabilities are trusted, explainable, governed and aligned with responsible use expectations.

• Lead experimentation with emerging technologies and scale successful solutions into repeatable, enterprise ready capabilities.

Digital Product Leadership • Define and maintain a multi-year product roadmap for Category Strategy and Sourcing capabilities aligned to business priorities, user needs and measurable outcomes.

• Translate business problems and user pain points into product requirements, product backlog items, capability releases and adoption plans.

• Set product success metrics, review product performance and continuously improve product usability, adoption and business impact.

• Manage tradeoffs across speed, value, risk, usability, compliance and technical feasibility.

• Partner with technology and platform owners to ensure sourcing products integrate with intake, contracting, supplier, purchasing, finance and enterprise data ecosystems.

Global Process Ownership • Own the end-to-end Category Strategy and Sourcing process design, documentation, standards, controls and governance model.

• Drive standardization, simplification and automation of sourcing and category management across regions and business units.

• Define decision rights, governance forums, escalation paths and continuous improvement mechanisms.

• Ensure compliance with applicable internal requirements, policy expectations and control standards.

• Benchmark internal processes against external best practices and bring outside-in innovation into the process architecture.

User Experience and Adoption Ownership • Own the experience strategy for employees, procurement professionals and relevant external participants interacting with Category Strategy and Sourcing products and processes.

• Lead user research, journey mapping, experience blueprinting, usability testing and adoption measurement.

• Create intuitive, consumer grade experiences that make procurement easier to engage with and easier to execute.

• Define user satisfaction, adoption, productivity and behavior change metrics and use them to guide roadmap decisions.

• Partner with change, communications and training teams to drive adoption and build the skills required to use AI enabled recommendations effectively.

Data, Analytics and Knowledge Architecture • Partner with data and technology teams to define the data products, knowledge assets and analytic capabilities required for intelligent sourcing decision making.

• Define data requirements, quality expectations and governance standards for sourcing and category strategy capabilities.

• Enable trusted, reusable intelligence across market insights, category plans, supplier intelligence, opportunity assessment and sourcing execution.

• Ensure sourcing intelligence is accessible through modern digital experiences, dashboards, copilots and AI enabled workflows.

• Use analytics to identify value opportunities, adoption gaps, process friction and improvement priorities.

Cross Functional Leadership and Enterprise Partnership • Collaborate with business units, procurement category teams, Legal, Finance, Technology, Data Science, Compliance and Operations to deliver integrated sourcing capabilities.

• Facilitate governance forums that align priorities, r

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