Senior Director, Crisis Communications – Cybersecurity & Data Privacy

About this role

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

A successful Senior Director on the Cybersecurity & Data Privacy Communications team will play a leadership role in developing and managing crisis communications response strategies for companies facing active cybersecurity attacks or threats. Additionally, this position will lead cybersecurity communications preparedness projects, tabletop exercises, and other specialized offerings within the Cybersecurity & Data Privacy Communications practice.

As part of a team, the Senior Director will oversee the execution of multi-stakeholder communications activities for clients experiencing cybersecurity incidents such as ransomware attacks, nation-state attacks, incidents involving critical infrastructure and other key operational disruptions, attacks on major Fortune500 corporations, among others. The Senior Director is a primary client counselor and must be able to function as the client-facing leader for project teams and be comfortable interacting with C-suite, external counsel, and other third-party partners who play a critical role on an incident response team. Additionally, this role requires excellent project management skills and the ability to oversee – and drive forward – multiple workstreams for large-scale cyber incident response engagements, often times across multiple geographies.

The Senior Director will also be expected to identify potential new business opportunities with new and existing clients; develop and foster relationships with law firms and other third-party referral sources; and participate in marketing and thought leadership opportunities on behalf of the team and firm.

About The Cybersecurity & Data Privacy Communications Team

FTI Consulting’s Cybersecurity and Data Privacy Communications team is one of the only and largest crisis communications groups in the industry that is specialized in cybersecurity.

Recognized as the 2025 Cybersecurity PR Agency of the Year by the Cybersecurity Excellence Awards, the team has led communications responses for some of the largest and highest-profile cybersecurity matters in the past decade. On an annual basis, the Cybersecurity and Data Privacy Communications team provides communications counsel and support for hundreds of organizations in every sector – critical infrastructure, energy, healthcare, financial services, technology, retail, higher education, municipalities and more. Our clients span publicly traded, privately held, B2B, B2C, domestic and multi-national companies.

FTI’s Cybersecurity and Data Privacy Communications team is the most experienced crisis communications and stakeholder engagement practice in the cybersecurity industry. We approach cybersecurity issues from a multi-stakeholder lens, advising clients through effective communications and messaging approaches for customers, partners, vendors, regulators, employees, Boards, media, investors, and more. The breadth of experience and multidisciplinary approach on these matters has positioned the practice as a well-respected and influential advisor in the cybersecurity communications space alongside of its partners, who are seasoned forensic investigators and legal counsel. These industry partners and clients frequently turn to the Team to provide expert crisis communications counsel and support throughout the entire lifecycle of a cyber incident, helping companies mitigate risks and preserve their reputation before, during and after the incident. The Cybersecurity and Data Privacy Communications team provides strategic crisis management counsel and support on highly scrutinized cyber and data privacy incidents, including those linked to State AG investigations, class action litigation, congressional inquiries and testimonies, investigative reporting or other foreign government investigations and involving major operational disruptions and legal notification obligations.

A highly collaborative and entrepreneurial group, the team proudly consists of former intelligence agency officials, seasoned corporate and crisis communications leaders, journalists, attorneys, government spokespersons and Congressional investigators who have advised on or managed hundreds of high-profile data security and privacy incidents. The team’s diverse background and scope of expertise allow it to provide clients, including Fortune 500 companies and other multinationals across sectors and geographies, with unique and effective solutions.

What You’ll Do

The Senior Director manages account teams and projects, leveraging in-depth knowledge of clients' objectives and challenges to oversee the design and implementation of innovative strategies to assist them through cyber and data privacy communications challenges. This position will take an active role in helping to strategically grow our Cybersecurity & Data Privacy Communications business and provide oversight to teams working on incident response and preparedness matters. Responsibilities will include, but will not be limited to, the following: • Develop strategic proposals and communications plans for clients and new business prospects

• Serve as a primary client conta

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