Senior Director, Business Operations - Hyperscale & AI Sales

About this role

The application window is expected to close on: 09/03/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .

Meet the Team   Join the   Americas   Hyperscale   and AI Sales   (AHS)   organization, where we are defining the future of cloud and AI infrastructure by aligning our   expertise   with the world’s most influential technology accounts. Our organization   operates   through specialized pillars—Platform   Hyperscalers   and Emerging AI and Cloud — to drive deep co-development and market-leading innovation. You will be at the heart of this growth, partnering with enterprise-wide leadership to scale our operations and support the strategic execution of our FY27 vision and beyond.   

As the Senior Director, Business Operations –   Americas   Hyperscale & AI Sales, you will play a pivotal role in orchestrating and aligning key partners across the One Cisco operating model for short term and long-term growth. You will serve as a cross functional planner and trusted advisor, to operationalize cross functional collaboration with strategic partners including the Office of the CEO, Business Entities, Business Units, Supply Chain, and Corporate Strategy as well as run-the business peers across Strategy, Planning & Operations, Finance, Legal, and People & Communities.   

Your Impact  

• Operationalize and synchronize cross functional planning, alignment, and joint outcomes   

• Orchestrate strategic alignment across Finance, Legal, Supply Chain, Business Units, and CX to compress deal cycle time and   eliminate   friction from conception through approval   

• Optimize   business constructs to accelerate deal approval; lead large deal creation and approval processes   

• Lead the overall strategy and execution of GTM in hyperscale   

• Ensure the pre-sales to post-sales lifecycle meets   hyperscaler   needs   

• Lead long range market planning and analysis, portfolio alignment, and account penetration strategy   

• Drive change management initiatives that translate strategic shifts into operational reality  

• Translate customer requirements into execution through focused Technical Program Management   

Minimum Qualifications  

• 10+ years of experience in Sales, Sales Strategic Planning, Sales Finance, Business Operations or Supply Chain within the technology sector   

• Bachelor’s degree in Business , Technology, or related field   

• Direct experience within a sales organization or sales process (not purely strategy) including exposure to working with customers and closing deals   

• Demonstrated success navigating large, complex deals with strategic enterprise customers   

• Proven   track record   of leading through influence, building positive relationships with cross functional teams,   executives   and external stakeholders  

Preferred Qualifications  

• MBA or equivalent advanced degree   

• Deep understanding of the   Hyperscaler   market, selling motions and customer base   

• Supply chain experience, and an understanding of how it intersects with large-deal execution   

• Familiarity navigating legal/contract processes as part of large, complex deal cycles   

• Demonstrated ability to analyze complex business processes, formulate strategic recommendations, and operationalize execution   

• Outstanding communication and presentation skills; capable of influencing at all levels, both internally and externally   

Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.  We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $266,800.00 to $337,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employee

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