Senior Developer Advocate

About this role

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

We are hiring a Senior Developer Advocate to join our small but mighty Developer Relations team. We’re a group of practitioners turned educators who cover incident response, operational resilience and reliability, and increasingly the question of what changes when AI agents are participating in incidents rather than just observing them. We'd rather hire someone with opinions about this than someone waiting for a position to be handed to them.

The shape of this work has shifted along with the rest of the industry, and we're still figuring out what good advocacy looks like under those conditions. You'd be figuring it out with us, while bringing your observations back to the table internally as a subject matter expert, through strong relationships across the organization. Expect to spend most of your time making things (writing, building, presenting) and participating in the places developers actually are.

**This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!**

Key Responsibilities:

• Build: Sample apps, integrations, and demos against the PagerDuty API, including ones that exercise our AI and agentic capabilities.

• Write: Technical content for practitioners: tutorials, deep dives, teardowns, and strong technical opinions.

• Speak: Conference talks, meetups, webinars, podcasts, and video content. You'll get CFP support and coaching to manage your pipeline of ideas.

• Show Up: Participate in the PagerDuty community and external spaces where operations, reliability, and AI engineering are discussed, and support developer events run by your teammates.

• Route Feedback: Get signals back to internal teams with actionable context attached.

• Enable Others: Build and maintain systems that let engineers, product marketers, and community champions speak and write well to scale advocacy.

Basic Qualifications:

• Experience in developer advocacy, developer relations, community, solutions engineering, support engineering, SRE, or another technical role accountable to developers.

• Demonstrated technical credibility with live demonstrations and real-world execution.

• Experience carrying a pager and opinions about what good looks like in incident management and reliability processes, especially with AI in the mix.

• Proficiency in 1–2 programming languages, familiarity with APIs, and the ability to quickly get productive in unfamiliar environments.

• A public body of work (e.g., writing, talks, demos, code repositories, videos, or streams).

• Strong written and verbal communication skills across multiple formats.

• Active participation in technical developer communities.

• Willingness to travel up to 25% of the time for conferences, meetups, and team gatherings.

Preferred Qualifications:

• Experience engaging with security-conscious or compliance-heavy developer audiences.

• Hands-on experience working with AI agent frameworks or modern AI tooling.

• Experience running production systems at scale.

• Track record of contributing to open source projects.

• Prior customer-facing experience in technical support or solutions engineering.

The base salary range for this position is 131,000 - 220,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts !

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not ju

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