Senior Delivery Manager, Enterprise Productivity

About this role

Senior Delivery Manager, Digital Employee Experiences

The Opportunity The Senior Delivery Manager will partner with the Senior Director, Digital Experiences and Insight and their leadership team to develop, run, and scale key initiatives, processes, and operations across a distributed team. The ideal candidate possesses strong business intuition, exceptional operational and program management skills, and motivational change leadership. You are always ready to “roll up” your sleeves and dig into details to assess business needs and identify gaps in strategy and operations. You can turn complex problems into prioritized, well-executed solutions that drive impact. You thrive in a dynamic, fast-faced environment, seek to learn, and grow as the organization evolves, and are always thinking of the needs of the team and business.

The Digital Experiences and Insight team optimizes digital experiences for people to do their best work by optimizing business workflows and connecting the enterprise with trusted data that drive strategic decisions. To delight customers Adobe must deliver highly available online services with self-service features – To enable this, the team must build and run innovative solutions to sophisticated business problems. Availability, Reliability, Performance and User Experience are all key differentiators in delivering services to customers from Adobe’s hybrid-cloud environment.

What you’ll do • Help drive the strategy developed by the leadership team. This includes developing OKRs and supervising key metrics. • Support day-to-day operations, including facilitating prioritization, preparing notes and presentations for external\internal meetings. • Support the organization's leadership team, including running weekly leadership team meetings and monthly All-Hands, orchestrating annual and multi-year/strategic-planning, and driving business performance review to evaluate progress towards goals. • Evolve and lead operations for the global organization, including establishing standard methodologies, optimizing processes, and driving team synchronicity, engagement and efficiency • Be responsible for the Agile Framework and foundational scrum processes for continuous improvement throughout the organization including intake ownership, data-driven processes, cost effectiveness, organizational change processes, and delivery expectations to ensure a high-level of customer service ensuring platform satisfaction • Collaborate with Centers of Excellence on multi-functional initiatives, including alignment of resources to the stated vision and strategy, and ensuring clear and consistent roll-outs of programs and processes

What you need to succeed • 10+ years of shown experience in strategic operational roles, partnering directly with senior leaders • BA or BS degree in a related field; MBA, Management Consulting is a plus • Outstanding ability to program manage complex operations, and proactively design, implement, and lead change initiatives • Demonstrated ability to build relationships and partnerships at all levels of the organization, identify and align diverse perspectives, and advise and influence senior partners • Ability to use critical thinking skills to breakdown sizable problems into meaningful pieces, and leverage data to derive insights • Superb judgment and integrity, including excellent decision-making skills • Meticulously detail-oriented, excellent communication, written, and verbal skills, and solid attention to detail • Comfort with ambiguity, a can-do attitude, and the ability to learn, grow, and take on expanded duties as business needs evolve • Experience in Program and Project Management, Agile Framework and SCRUM Delivery.

About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com .

AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to

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