Senior Consultant, Revenue Cycle and Financial Operations | Healthcare Business Transformation

About this role

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About the Role   

The   Senior Consultant   in Revenue Cycle and Financial Operations within our Healthcare Business Transformation practice plays a key leadership role advising physician groups, health systems, private   equity   and technology companies on strategies to   optimize   financial performance and operating effectiveness across the revenue cycle. This role   supports   complex   client engagements from assessment through implementation, partners directly with client executives to align initiatives to enterprise priorities, and delivers measurable outcomes related to cost optimization, revenue enhancement, technology   implementation   and financial operations. The   Senior Consultant   is accountable for developing workplans and team performance, ensuring quality and consistency of deliverables, and contributing to practice growth through thought leadership and business development   support .   

What You'll Do   

• Lead end-to-end assessments of Revenue Cycle and Financial Operations, including patient access, charge capture, coding, billing, denial management, collections, and performance management.   

• Synthesize financial, operational, and clinical data to diagnose root causes, quantify value, and prioritize initiatives across the revenue cycle and financial operations.   

• Design transformation roadmaps and lead implementation of process, policy, and governance changes that reduce denials, accelerate cash, improve accuracy, and enhance   the patient   financial experience.   

• Serve as a primary advisor to client executives; develop and deliver executive-ready narratives, recommendations, and decision materials.   

•   Drive   engagement   delivery: define scope and approach,   build   and manage integrated workplans, oversee budgets and timelines, and ensure high-quality outcomes across all workstreams.   

•   Train   junior resources   through coaching,   skill development , and performance feedback; set expectations and enable capability transfer.   

• Establish KPI frameworks and governance routines; monitor performance to sustain   improvements   post-engagement and drive continuous improvement.   

• Partner with technology and digital teams to   optimize   revenue cycle and financial operations systems, workflows, automation/AI,   reporting   and other bolt-on vendors.   

• Contribute to practice development through thought leadership, proposal support, and relationship building; stay current on industry trends, regulations, and best practices in healthcare finance.   

How You'll Grow   

As a   Senior Consultant , you will partner with   practice leaders   to   drive   client   engagements, shape solutioning, and ensure project success. You will   support   managing and developing Consultants and   Interns , producing executive-ready work products, and helping to build our Healthcare Business Transformation practice through mentoring, knowledge development, and business development support.   

We are committed to empowering you to make your own impact. Helping you realize your potential and be fulfilled in your work is the best way to ensure success — for you, for FTI Consulting and for our clients. Throughout your career, we promote continuous learning through our Learning and Development platform, cross segment   training   and individual skills development through your relationship with your coach both on the job and in the classroom. From on-the-job learning experiences to formal development programs at FTI University, our professionals have a variety of opportunities to continue to grow throughout their career. An active participation in national association membership and conferences is also encouraged.   

Basic Qualifications 

•   Bachelor’s degree  

•   3+ years of relevant experience  

•   Ability to travel to clients and FTI office(s) as needed  

•   Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide sponsorship  

Preferred Qualifications    

•   Proven   knowledge of revenue cycle or financial operations functional areas, performance metrics, and enabling technologies; ability to translate insights into practical operating models.   

• Proven   track record   supporting   complex projects , achieving measurable outcomes (e.g., denial reduction, cash acceleration, productivity, and quality improvements), and sustaining results.   

• Experience with major EHR/RCM platforms (Epic, Oracle/Cerner, Meditech, Athena, NextGen, etc.) and partnering with technology teams to improve end-to-end workflows and reporting.   

• Strong analytical, problem-solving, and structured thinking skills; comfort working with large datasets to inform executive decisions.   

• Excellent executive communication and facilitation skills, with the ability to lead client-facing discussions, influence senior stakeholders, and manage change across operational leaders.   

• Experience with relational database tools and data analysis (e.g., Microsoft SQL Server, Access, etc.) and/or BI/reporting tools.   

FTI Consulting is an equal oppo

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