Senior Community Giving Specialist

About this role

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview  

At Dutch Bros, our mission is simple but powerful: we are in the relationship business, and we exist to make a massive difference, one cup at a time. Philanthropy is core to our identity, but our approach is uniquely Dutch Bros—built on high energy, speed, and deep connection to our shops rather than traditional fundraising models or siloed corporate social responsibility (CSR) programs. Our giving portfolio is dynamic—encompassing National Giving events, local shop givebacks, and community activations funded both through corporate and foundation dollars—and is built to fuel brand engagement, support our incredible shop crew, and amplify our unique culture of speed, quality, and service.  

The Senior Community Giving Specialist is a business-minded, relationship-driven individual contributor responsible for driving the operational execution, platform management, and cross-functional integration of   our   giving portfolio. Reporting directly to the Director of Philanthropy, this role functions as the operational backbone of the team, managing the complex technology systems and project lifecycles that power our giving campaigns, volunteer mobilizations, corporate impact sponsorships, and foundation initiatives.  

Because we exist to support the front lines, a huge part of this role is collaborating closely with our field operators. You will focus on continuous process improvements, creating clear educational resources, and offering hands-on system support to ensure our shops can execute giveback days flawlessly. This role is an exceptional fit for experienced Dutch Bros shop managers and /or   operators who want to bring their deep, hands-on understanding of our shop culture and field realit ies   to a corporate campaign and platform level. Since our programs are funded through corporate and foundation dollars, the ideal candidate must approach giving through an execution lens—balancing a heart for making a massive difference with a mind for operational excellence.  

  Key Result Areas  

1. Platform Management & Dual-Entity Impact Tracking  

• Serve as the functional system administrator and operational lead of Dutch Bros’ internal giving and grant management platforms (e.g., Benevity), maximizing system efficiency and data integrity for both corporate and foundation allocations.  

• Responsible for the creation, implementation, and maintenance of all technical workflows, internal platform communications, and operational documentation, ensuring proper segmentation between corporate expenses and foundation grants.  

• Establish and   monitor   strict compliance guardrails for local shop givebacks and community activations, ensuring all activities align with public company reporting regulations, brand guidelines, and foundation compliance rules.  

• Track and compile detailed metrics on Operator participation, platform adoption, and local program execution, providing   accurate , clean data to support broader corporate reporting and measure performance against regional goals.  

• Provide technical platform guidance and structure to the Community Activation Coordinator to ensure local field tracking and metrics integrate cleanly and accurately into the central database.  

2. Field Collaboration, Process Improvement & Education  

• Lead the operational execution and scaling of National Giving events, local shop givebacks, and community activations (e.g., Dutch Luv, Buck for Kids, Drink One for Dane), ensuring project roadmaps directly support business   objectives   and Dutch Bros’ culture.  

• Field Partnership & Process Improvement: Actively partner with the field to gather on-the-ground feedback; use these insights to continually refine giving processes,   eliminate   operational friction, and improve execution at the shop level.  

• Education & Support: Develop and deliver engaging, easy-to-understand educational tools, training guides, and platform resources to empower field operators and shop crews to successfully   participate   in and champion community giving initiatives.  

• Act as the primary project manager for enterprise-wide giving initiatives, driving timelines and deliverables across internal Marketing, Communications, Legal, and Operations teams without direct reports.  

• Create post-campaign analysis, translating program outcomes into business insights and operational recommendations for the Director of Philanthropy to scale future campaigns.  

• Maintain central giving resources, ensuring cross-functional corporate partners are fully aligned on project goals, timelines, and   execution   metrics.  

3. Cross-Functional Integration & Brand Consultation  

• Partner with the Director of Philanthropy to translate corporate and foundation giving data and milestones into compelling stories that drive crew member engagement and customer loyalty.  

• Draft business briefs, presentations, and financial/program updates for leadership and the Foundation Board.  

• Consult with regional Field Marketing leadership to ensure local shop activations and localized giving calendars are operationally aligned with enterprise brand strategies and our mission to make a massive difference.  

• Serve as the primary operational point of contact for corporate giving   tech   vendors,   designated   foundation partners, and   key   field stakeholders, managing system updates and change-management communications smoothly.  

  Skills  

• Advanced Workflow Optimization :   Strong system   organization utilizing Smartsheet and Office 365 (advanced Excel) to build clean trackers and timelines.  

• Highly Organized Project Management : Exceptional attention to detail, structured timeline management, and the ab

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