Senior Community Disaster Program Manager

About this role

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description: Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW (Job Overview): As a Senior Community Disaster Program Manager, you will guide, lead and support teams of employees and trained volunteers to deliver comfort and care in times of disaster. Primary responsibilities include building, sustaining, and energizing the employee and volunteer workforce to create and maintain a foundation of continuous and robust engagement using established processes and collaborating with volunteer services staff.  You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters.  Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

This position is not eligible for relocation assistance. Candidate must reside no more than 1 hour from Cleveland. Must be able to travel throughout the region to Canton, Akron, Cleveland , Toledo and Elyria

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):    1. Empower Volunteers: Lead and manage a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness. 2. Lead the Program: Oversee the successful implementation of either disaster cycle services activities within assigned geographic area, or specific functional activities within the region. 3. Mission Capacity Building: Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. Lead and empower a diverse team of volunteers and employees. 4. Engage Community: Supervise the team’s efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in assigned geographic area.

5. Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers. 6. Know Your Communities: Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization. 7. Ready to Respond: Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

PAY INFORMATION: The salary range for this position is (Ohio): $89,000.00 -  $91,920.00

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications): • Education: Bachelor's degree required, or equivalent combination of education and related experience required. • Experience: Minimum 5 years of related experience. • Management Experience: 3 years of supervisory or management experience.  • Must have a valid driver’s license & a clean MVR

REQUIRED SKILLS AND ABILITIES: • Excellent interpersonal, verbal, and written communication skills. • Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. • Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. • Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. • Ability to work outside of regular duty hours including nights and weekends.  

RESIDENCY REQUIREMENTS • Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mob

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