Senior Business Process Specialist – Global Project Controls

About this role

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

In This Role

In this role, you will support the development, standardization, documentation, and continuous improvement of business processes within a large-scale global project controls and capital-project environment.

You will partner with subject-matter experts and stakeholders across project controls, engineering, finance, procurement, supply chain, and related operational functions to understand current processes, identify gaps, and define clear, standardized ways of working.

You will translate complex operational and system-driven workflows into practical process documentation, including standard operating procedures, process maps, swimlane diagrams, quick-reference guides, user guides, and training materials. You will also support process governance and adoption by ensuring documentation remains accurate, consistent, user-friendly, and aligned with evolving business requirements, systems, and controls.

This is a hands-on process design and documentation role requiring strong business-process management, technical-writing, process-mapping, and stakeholder-facilitation capabilities.

Responsibilities

• Partner with subject-matter experts to gather, validate, and document business-process requirements.

• Define and document current-state and future-state business processes.

• Develop, maintain, and update standard operating procedures for global project controls and related operational functions.

• Create end-to-end process flows, workflow diagrams, and cross-functional swimlane maps using Microsoft Visio.

• Translate complex business, technical, and system workflows into clear, standardized, and user-friendly documentation.

• Develop quick-reference guides, user guides, job aids, process manuals, and other enablement materials.

• Create training content to support new-process rollouts, system implementations, reporting and analytics launches, business-continuity initiatives, and digitization efforts.

• Collaborate with organizational change management and project teams to convert process changes into practical, role-specific training content.

• Document processes associated with enterprise resource planning, procurement, contract-management, planning, and project-control systems.

• Ensure process documentation reflects applicable controls, compliance requirements, system capabilities, and governance standards.

• Facilitate process-review and alignment discussions with stakeholders across project controls, engineering, finance, procurement, and supply chain.

• Identify process gaps, inefficiencies, unclear handoffs, duplication, and opportunities for simplification or standardization.

• Support process-improvement and digital-transformation initiatives across a large enterprise environment.

• Define or support process-performance measures, including key performance indicators and objectives and key results.

• Maintain document consistency through established templates, terminology, formatting, version control, and review standards.

• Manage documentation updates as business processes, systems, tools, organizational structures, and requirements evolve.

• Coordinate stakeholder reviews, incorporate feedback, and obtain necessary approvals.

• Produce accurate, complete, and high-quality deliverables with minimal rework.

• Support documentation governance, periodic reviews, audit readiness, and content-lifecycle management.

Required Qualifications

• Five or more years of relevant experience in business-process management, process design, process documentation, technical writing, process improvement, or a related discipline.

• Demonstrated experience developing and maintaining standard operating procedures.

• Experience gathering process information from subject-matter experts and translating it into clear documentation.

• Experience creating end-to-end process maps, workflows, and cross-functional swimlane diagrams.

• Proficiency with Microsoft Visio or a comparable process-mapping tool.

• Strong technical and business-writing skills.

• Experience developing user guides, quick-reference guides, job aids, training materials, or similar enablement content.

• Ability to simplify complex business, technical, and operational concepts for different audiences.

• Experience facilitating discussions with cross-functional stakeholders to validate and align business processes.

• Strong attentio

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