Senior Associate, Alternative Operations

About this role

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking.  We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Position Description We are seeking a Senior Associate, Alternative Operations , to support the firm’s Special Situations Group (SSG) and Insurance‑Linked Strategies (ILS). This role sits at the center of private credit and alternative investment operations, with a strong focus on loan‑based private financings, preferred equity, and bespoke structures.

The role partners closely with Portfolio Managers, Account Managers, Alternatives Finance, and external service providers to ensure accurate settlement, lifecycle management, and reporting of private and originated loan investments. A key component of the role is supporting insurance and reinsurance clients that invest capital into PIMCO alternative strategies, requiring precision, strong credit agreement knowledge, and the ability to clearly explain loan mechanics.  The successful candidate will bring strong alternative operations knowledge and hands-on experience with credit documentation, loan accruals, and ongoing deal maintenance.

Additionally, you will facilitate cross-functional communication, lead process improvement initiatives, assist with complex financial transactions, and enhance operational controls. You will also engage with vendors for service upgrades and participate in various special projects to support the firm’s strategic initiatives.

Location New York, NY or Austin, TX

Responsibilities The key responsibilities include, but are not limited to: • Support SSG and ILS portfolio managers with settlement oversight and full lifecycle management of private and originated loan trades, including loan-based financing and preferred equity.

• Provide day-to-day operational coverage for SSG and ILS portfolio managers. Including deal settlement, funding coordination, wire instruction updates, and cash movements.

• Serve as an escalation point and provide oversight for outsourced service providers performing back-office functions such as settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, document custody storage, etc.)

• Review and interpret credit agreements to  understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.

• Respond to detailed loan‑level questions (e.g., principal balances, accrual calculations, payment timing) from internal stakeholders and client‑facing teams.

• Educate service providers and internal partners on deal mechanics and structuring. 

• Support loan amendments and other non-standard lifecycle events through accurate operational execution. 

• Support complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.

• Partner with Account Managers, who are the primary client-facing contacts for insurance and reinsurance investments, by supporting trade booking  inquires and reporting needs.

• Participate in monthly activity reviews with select clients, as required.

• Work closely with the Alternatives Finance team on cash management requirements related on fund development and deal facilitation issues.

• Enhance controls and oversight for non‑standard alternative transactions across PIMCO.

• Support the operational aspects of bespoke loan financings and Separately Managed Accounts (SMAs).

• Manage cross-functional projects focused  on process improvement, including Appian workflow development scenarios.

• Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions

• Participate in special projects.

Position Requirements • Minimum of a bachelor’s degree required.

• Minimum five (5)  years of relevant operational experience across private and direct originated debt and/or equity.

• Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt/equity. Experience should encompass loan setup, interest calculations, amendments, restructuring, loan agency functions, and the loan settlement process, including complex deal structures and control/pledge agreements. 

• Hands-on exposure reviewing credit agreements, knowledge of key terms for servicing loans, how loans accrue, communications with service providers to ensure deal facilitation, etc.

• Experience working with transfer agents (e.g. restricted shares, etc.)

• Exposure to SMAs, private equity and hedge fund organizational structures; frameworks from booking and settlement through accounting and maintenance of deals post-settlement.  Alternatively, experience with distressed debt or corporate loan operations`

• Exposure to alternative investments and financing arrangements(e.g., purchase and sales agreements, loan set up and settlement processes, amendments, waterfalls, Total Return Swaps (TRS), etc.)

• Familiarity with private equity fund frameworks, covering the entire process from booking and settlement to accounting and post-settlement maintenance. 

• Proven experience in managing relationships with custody and accounting service providers for supporte

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