Senior Artificial Intelligence (AI) Consultant

About this role

Company : Highmark Health Job Description :  JOB SUMMARY  

Candidates residing within a 50-mile radius of Pittsburgh or any Highmark office are required to work in a hybrid model, in-office Tuesday through Thursday.

This job is responsible for collaborating with leaders to understand their business objectives and challenges and providing   expert guidance   on the integration of   artificial intelligence . This individual conducts   assessments   of systems, data, infrastructure, and business processes to identify opportunities for   AI products and services . The incumbent collaborates across vendor partners, internal data scientists, data, and infrastructure to facilitate requirements gathering for AI product and service proof of concept design and advises on the implementation plan. The   AI Consultant   serves as an   expert in change management , facilitating interventions to prepare for user readiness and adoption and supports business project teams on tactical implementation to ensure   optimal value creation .

ESSENTIAL RESPONSIBILITIES   • Problem Identification:   Collaborate with business leaders and partners to identify automation opportunities.   Create and deliver education to individuals and teams to support effective ideation. Work with data science teams to triage and prioritize ideas in a consistent manner while keeping the business informed along the journey.   Serve as a solution designer by recommending roadmaps and/or identifying patterns that could lead to a higher return on investment.   • Proof of Concept Design:   Work across teams to facilitate the design of a proof of concept.   Ensure alignment around the problem statement and the measures that would determine whether the solution is viable.   Facilitate engagement across partners and stakeholders to drive timely decision making and business case design. • Implementation:   Facilitate the process to translate proof of concept into scaled use and value creation.   This includes working with project leads and business owners to create plans that care for all of the technical and people related change impacts in support of the business case.   Serve as an advisor and partner for change execution. This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk. • Value Creation:   Work with business leaders, portfolio teams, human resources, and finance to take the necessary steps to ensure that the value captured in the business case is captured in the respective systems. • Other duties as assigned or requested.

EXPERIENCE   Required   • 5 years of experience in management consulting or strategy.   • 5 years of experience in orchestrating and leading change management plans and interventions.

​ Preferred   • 2 years of experience in digital transformation at scale.  

SKILLS   • Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision. • Ability to understand business challenges and identify opportunities for AI implementation. • Strong analytical and problem-solving skills to develop AI solutions that align with business objectives. • Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists. • Ability to effectively communicate complex AI concepts to both technical and non-technical audiences. • Strong presentation skills to convey insights and recommendations to stakeholders • Experience in writing technical documentation and reports. • Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people). • Commitment to staying up-to-date with the latest advancements in AI and related technologies.

EDUCATION   Required   • Bachelor’s degree in business, information technology, computer science, data science, or related field (OR) relevant experience and/or education as determined by the company in lieu of bachelor's degree.    

Preferred   • Master's degree in business, information technology, computer science or related field.

LICENSES or CERTIFICATIONS   Required   • None  

  Preferred   • Certified change management practitioner.

Language (Other than English):   None  

Travel Requirement:   0% - 25%  

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS   Position Type   Office- or Remote-based  

Teaches / trains others   Occasionally  

Travel from the office to various work sites or from site-to-site   Rarely  

Works primarily out-of-the office selling products/services (sales employees)   Never  

Physical work site required   No  

Lifting: up to 10 pounds   Constantly  

Lifting: 10 to 25 pounds   Occasionally  

Lifting: 25 to 50 pounds   Rarely  

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.     Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.     As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.    Furthermore, it is every employee’s responsibility to comply with the comp

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