Senior Account Supervisor, Technology

About this role

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Senior Account Supervisor, Technology

Do you love helping put technology companies and their innovations on the map? Are you energized by turning complex topics into stories that resonate — whether you're talking to consumers, AI enthusiasts, or the C-suite?

As a Senior Account Supervisor, Technology at Zeno, you will lead integrated communications programs for a portfolio of B2B and consumer technology clients. Working closely with clients, senior leaders and cross-functional teams, you will develop and execute strategies spanning integrated storytelling, executive visibility, reputation management, influencer engagement, and product launches.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on leadership. You'll guide client programs, oversee media relations, contribute to business growth, and mentor junior team members — helping some of tech's most exciting brands build their next chapter.

About the Role: • Client Leadership & Strategic Counsel: Serve as a trusted day-to-day client contact, providing recommendations, anticipating needs and leading the execution of communications programs across multiple accounts.

• Media Relations & Executive Visibility: Help develop and lead earned media and executive visibility strategies, including thought leadership, media outreach, spokesperson preparation and key communications moments.

• Integrated Communications & Storytelling: Partner across disciplines to develop compelling narratives, messaging and communications materials that engage business, media and stakeholder audiences.

• Program & Account Management: Oversee client workstreams, budgets, timelines and deliverables while ensuring high-quality execution and strong collaboration across integrated teams.

• Team Leadership & Talent Development: Help lead and mentor junior team members while fostering a collaborative environment where people can learn, grow and do their best work.

• Business Growth & Agency Collaboration: Contribute to new business opportunities, cross-practice pitches and organic growth initiatives while helping strengthen Zeno's Corporate Affairs capabilities.

About You: • 6+ years of experience in technology and/or corporate communications

• Burgeoning ability to provide strategic recommendations and build trusted relationships with client stakeholders.

• Experience running point on client workstreams and managing projects from strategy through execution.

• Strong understanding of earned media, executive visibility, thought leadership and stakeholder communications.

• Proven success building relationships with business, trade and industry media and securing meaningful coverage.

• Exceptional writing, editing and presentation skills, with experience developing strategic recommendations, messaging and client-facing materials.

• Strong project and account management skills, including experience managing budgets, timelines and multiple client priorities.

• Experience mentoring, coaching and providing feedback to junior team members.

• Ability to think strategically and creatively about complex business and communications challenges.

• Collaborative and adaptable mindset with a curiosity for learning new industries and contributing ideas.

Preferred Qualifications: • Experience contributing to new business pitches or organic client growth.

• Experience working managing integrated communications teams and disciplines.

Pay Range: $105,000 - $125,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package.       Level 06    

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee reso

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