Seafood Clerk

About this role

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Seafood Service Clerk Department: Seafood FLSA : Non-Exempt

General Function: Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

Core Competencies: • Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism

Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. • Makes an effort to learn customers’ names and to address them by name whenever possible. • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Wraps, weighs, and labels product. • Reviews the status and appearance of the food for freshness, then stocks cases or rotates product. • Finishes display details including seafood for traying. • Prepare and organize seafood items for display. • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. • Replenishes and organizes the coolers. • Reports out-of-stock products to appropriate personnel. • Removes trash in a timely manner. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities • Prepares some signs for the department. • Orders replenishment merchandise as directed by management. • Assists in other areas of store as needed. • Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables • Ability to do simple addition and subtraction; copying figures, counting and recording • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience • High school diploma or equivalent required • Food Safety training; • Six months previous related work experience.

Physical Requirements • Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision. • Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. • Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.

Equipment Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system

Contacts Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

Are you ready to smile, apply today.   Employment is contingent upon the successful completion of a pre employment drug screen.

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