Scrum Master / Product Owner

About this role

This role is contingent upon a contract award.  

ICF is seeking a Scrum Master / Product Owner to manage the delivery lifecycle of digital IT capabilities for a federal technology program.   Reporting to   engineering leadership, this role owns sprint execution, backlog management, and release governance across the product delivery team. It is the connective tissue between engineering, security, enterprise architecture, and client stakeholders, ensuring that work is properly scoped, approved, and shipped on schedule.  

The ideal candidate has run Agile delivery in a federal IT environment and understands how to   operate   within government approval workflows without losing delivery momentum. This role requires equal comfort with Scrum facilitation and product ownership. The right candidate keeps the team moving, holds quality standards, and manages client-facing governance without adding bureaucratic drag.  

Job Location:   This is a remote-friendly position with occasional onsite requirements in the Washington, DC Metro area.  

This position requires that the job be performed in the United States.   If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections.  

What You'll Be Doing  

• Facilitate all Agile/Scrum ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, keeping the team focused, accountable, and continuously improving.  

• Own the product backlog, including story creation, refinement, prioritization, and acceptance criteria definition.   Ensure the backlog reflects current client priorities and is ready for sprint intake at all times.  

• Manage the CIO and COR approval workflow, ensuring that business cases, project plans, governance mechanisms, and stakeholder commitments are in place before development work begins on any new capability.  

• Govern the release process, including coordinating deployments, drafting release notes, preparing release notifications, and ensuring that all parties have the information needed to support go-live activities.  

• Track and report on sprint delivery metrics and defect KPIs, using performance data to   identify   delivery risks, quality trends, and opportunities for process improvement.  

• Coordinate with cybersecurity, data, and enterprise architecture teams to ensure that application designs, integrations, and workflows meet security and architecture standards before development begins.  

• Support planning and execution of unit, integration, regression, and user acceptance testing, working with engineers to ensure adequate test coverage before release.  

• Identify   and escalate technical debt, performance issues, and process gaps.   Work   with engineering leads to   incorporate   remediation into the backlog and delivery planning.  

• Prepare and deliver sprint reports, demo presentations, and stakeholder updates that communicate progress, risks, and decisions clearly to both technical and non-technical audiences.  

• Develop and   maintain   user-facing guides, training materials, and product documentation to support onboarding and ongoing operations.  

Minimum   Requirements  

• Bachelor's degree or equivalent  

• 5+ years of experience in product management, Scrum delivery, or Agile program management in IT environments  

• 3+ years supporting federal IT programs, including experience navigating government approval and governance workflows  

• Active Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or equivalent Agile certification  

• 2+ years working within   DevSecOps   delivery environments, including CI/CD pipelines and secure coding practices  

• U.S. Citizenship   required   due to federal contract requirements  

• Ability to obtain and   maintain   a Public Trust background investigation  

• Candidate must   reside   in the US,   be authorized to   work in the US, and work must be performed in the US  

Preferred Qualifications  

• Experience supporting federal IT programs in HHS, NIH, FDA, or other health-focused agencies  

• Familiarity with federal IT governance requirements, including CIO and COR approval workflows for digital product development  

• Experience with ITSM platforms and Agile tooling such as Jira, ServiceNow, or Azure DevOps  

• SAFe   certification or experience delivering within a scaled Agile framework  

• Familiarity with NIST 800-53, FedRAMP, or Zero Trust architecture requirements as they relate to product delivery  

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer .   Together, our employees are empowered to share their   expertise   and collaborate with others to achieve personal and professional goals. For more information, please read our  EEO   policy.

We will consider for employment qualified applicants with arrest and conviction records.   Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with   sincerely held   religious beliefs, in all phases of the application and employment process. To request   an accommodation,   please email  Candidateaccommodation@icf.com  and we will be happy to   assist . All information you provide will be kept confidential and will be used only to the extent   required   to provide needed reasonable accommodations.   

Read more about  workplace discrimination righ t s   or our benefit offerings which are included in the  Transparency in (Benefits) Coverage   Act.  

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