Salesforce Solution Architect

About this role

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Solution Architect to serve as a technical leader, playing a central role in designing, implementing, and optimizing Salesforce solutions that support all our Biomedical Services business.

This role partners closely with business stakeholders, Enterprise Architecture, product teams, and developers to align technology strategy with business objectives, ensuring solutions are scalable, secure, and operationally efficient. The Solution Architect will provide both strategic architectural leadership and hands-on technical guidance, actively participating in solution design, technical reviews, and complex problem-solving while ensuring alignment with enterprise standards and best practices.

Leveraging deep Salesforce expertise and architectural experience, you will design and govern solutions that are maintainable, extensible, and capable of supporting evolving business needs. You will also stay current with emerging Salesforce capabilities and industry trends, helping drive innovation and maximize the value of the Salesforce platform.

The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. The position requires approximately 10% travel for leadership meetings, product roadmap planning sessions, and key stakeholder engagements.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): •    Lead the architecture and optimization of Salesforce solutions across three Biomedical services products •    Lead engineering best practices by establishing reusable design patterns, coding standards, architectural guardrails, and technical quality reviews to improve maintainability and reduce technical debt. •    Partner with solution, integration, and cross-functional technology teams to develop scalable end-to-end solutions and ensure seamless integration across enterprise platforms. •    Establishing and controlling technical definitions, rules, principles, and standards for teams •    Assessing, reviewing and decisioning on all solution architecture designs •    Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design   •    Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions •    Own architecture documentation including solution blueprints, integration designs, architecture decision records (ADRs), and technical standards. •    Translate business capabilities into scalable technical architectures and provide implementation guidance to engineering teams. •    Develop proofs of concept and reference implementations to validate architectural approaches and accelerate delivery. •    Provide hands-on technical involvement selectively to validate architecture and address complex design challenges •    Evaluate emerging technologies, including AI and Salesforce platform innovations, to enhance business capabilities and drive continuous innovation. •    Provide thought leadership in applying technology to transform our service delivery. •    Stay up-to-date with Salesforce releases, features, and best practices, and proactively recommend improvements. •    Drive architectural decisions across multiple teams. Present architecture decisions and roadmaps to senior leadership •    Mentor senior developers and technical leads through architecture reviews, coaching, and knowledge sharing. •    Designing solutions with operational monitoring, observability, logging, and production support considerations.  

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Note: Qualified candidates must be  authorized  to work in the United States.  The American Red Cross does not sponsor employment visas.

WHAT YOU NEED TO SUCCEED (required/minimum qualifications): •    Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field •    10+ years of hands-on experience in Salesforce development and architecture •    Expert level understanding of the Salesforce product Suite •    Deep expertise in Salesforce architecture and code development for Sales, Service and Experience cloud •    Strong prior dev

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