Salesforce Process and Implementation Specialist

About this role

R10090763 Salesforce Process and Implementation Specialist (Open)

Location: Long Beach, CA - Management - West BSC

How will you CONTRIBUTE and GROW?

As a field-based Salesforce (SFDC) Process and Implementation Specialist, you will serve as the primary liaison between the corporate SFDC team and your assigned Division. Your mission is to drive platform adoption across desktop and mobile by providing localized, tailored training that supplements corporate programs. By partnering with field sellers and leadership, you will ensure data integrity and eliminate fragmented reporting. Additionally, you will champion campaigns, national rollouts, provide critical feedback for system enhancements, and help standardize processes to enable accurate volume forecasting, asset management, and drive business strategy. Airgas is Hiring for a Salesforce Process and Implementation Specialist in Long Beach, CA!

We are looking for you ! • Long Beach, CA- split to 2 days in office and 3 days out in the field (meeting with users)

• $80-90K annually

Recruiter: Roseanne Khachikyan  / Roseanne.Khachikyan@airliquide.com  /  424-318-0169

As a field-based Salesforce (SFDC) Process and Implementation Specialist, you will serve as the primary liaison between the corporate SFDC team and your assigned Division. Your mission is to drive platform adoption across desktop and mobile by providing localized, tailored training that supplements corporate programs. By partnering with field sellers and leadership, you will ensure data integrity and eliminate fragmented reporting. Additionally, you will champion campaigns, national rollouts, provide critical feedback for system enhancements, and help standardize processes to enable accurate volume forecasting, asset management, and drive business strategy. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned. • Understand the Business & Salesforce: Act as the subject matter expert, deeply understanding our business processes, go-to-market strategy, and the full capabilities of the Salesforce platforms

• Data Integrity: Leveraging data analysis to improve data quality, close the loop with the field team and define best practices.

• User Training & Development: Deliver comprehensive user training (onboarding, ongoing, and feature-specific) for all user roles

• User Adoption: Monitor Salesforce utilization and user feedback to identify pain points and training gaps to tailor content to specific user roles and business processes

• Seller Coaching: Ride along with the sellers to ensure/enhance mobile adoption, include direct observation and enforcement of opportunity creation practices at the point of entry.

• Leader Motivation & Coaching: Partner with sales leadership to motivate sellers and reinforce training through coaching, performance data analysis, and KPI adoption.

• Cross-Functional Alignment: Collaborate closely with Sales Leadership, RevOps, National, and Marketing to ensure all technology and enablement initiatives are fully aligned with the overarching sales strategy and business objectives.

• Drive Sales Growth: Support key performance indicators (KPIs) related to Salesforce adoption and sales effectiveness, translating data insights into actionable programs that drive sales growth.

• Sales Enablement Material: Create and maintain high-impact sales enablement content, including playbooks, process guides, talk tracks, and battlecards, ensuring alignment with sales methodologies and business objectives.

• Continuous Learning: A strong commitment to continuous learning and interest in understanding the core functionality and strategic value of the Salesforce platform, including its features, new releases, and overall roadmap.

• Support & Troubleshooting: Provide on-the-spot support to users, troubleshooting issues and helping them navigate the Salesforce platform.

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Are you a MATCH?

Required Qualifications : • Associate degree or equivalent experience. Associate’s Degree preferred with a study in either Information Systems, Computer Science, Business, or a related field with a strong focus on CRM systems.

• A proven track record of utilization of SFDC in a selling role.

• 1-2 years experience with Salesforce

Preferred Qualifications: • Bachelor's degree

________________________ Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by livin

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