Salesforce Developer (Public Trust)

About this role

Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. 

The Work:   ICF seeks an experienced Salesforce Developer to support a mission-critical federal technology implementation project. The Salesforce Developer will design, configure, develop, integrate, test, and support Salesforce-based capabilities that meet federal stakeholder needs. The role requires hands-on Salesforce development experience, strong technical problem-solving skills, and the ability to work collaboratively with business analysts, product owners, architects, testers, and federal stakeholders in an Agile delivery environment.  

Job Location:   Remote work is authorized .    Must support US Eastern time zone working hours .  

*If you accept this position, you should note that ICF does  monitor  employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.   

What You Will Do:   

• Design, develop, configure, and support Salesforce-based solutions using declarative tools and custom development, including Apex, Lightning Web Components, Flows, and related Salesforce technologies.  

• Implement and customize Salesforce capabilities to support business processes, case management, workflows, portals, reporting, automation, and stakeholder engagement needs.  

• Collaborate with business analysts, architects, product owners, and stakeholders to translate functional requirements, user stories, workflows, and acceptance criteria into scalable technical solutions.  

• Develop, test, and   maintain   integrations with external systems, ensuring secure and reliable data exchange in alignment with federal standards.  

• Support data migration activities from legacy systems, including data mapping, transformation, validation, cleansing, and reconciliation.  

• Write clean, efficient, reusable, and well-documented code that follows Salesforce development best practices, coding standards, and security requirements.  

• Configure and   maintain   Salesforce objects, fields, flows, validation rules, page layouts, permission sets, profiles, sharing rules, reports, dashboards, and related platform components.  

• Assist   in creating and   maintaining   technical documentation, including solution designs, configuration documentation, deployment notes, interface specifications, and materials needed for project reviews or compliance activities.  

• Troubleshoot and resolve defects, production issues, integration errors, performance concerns, and configuration challenges.  

• Participate in code reviews, unit testing, regression testing, release planning, and deployment activities.  

• Support DevOps processes, including source control, package creation, deployment coordination, environment management, and code scan remediation.  

• Provide technical input to support user training, adoption, and sustainment by ensuring Salesforce features are user-friendly, reliable, and supportable.  

• Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.  

What You Will Bring   With   You:   

• Candidate must have a Public Trust or an Active Secret clearance   

• U.S. Citizenship is required due to federal contract requirements   

• Candidate must  reside  in the U.S.,  be authorized to  work in the U.S., and all work must be performed in the U.S.   

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.   

• 3+ years of hands-on Salesforce development experience, including custom development using Apex, Lightning Web Components, Visualforce, or similar Salesforce technologies.  

• 3+ years of experience developing, configuring, testing, and deploying Salesforce solutions in an Agile delivery environment.  

• 1+   years e xperience   working with Agile project management and collaboration tools, such as Jira, Confluence, Azure DevOps, or similar platforms.  

• Active Salesforce certification, such as Salesforce Administrator, Platform App Builder, Platform Developer I, or Platform Developer II.  

What We Would Like You   To   Bring   With   You:   

• 3+ years of experience with Salesforce declarative configuration, including Flows, custom objects, fields, validation rules, page layouts, permission sets, profiles, reports, dashboards, and automation.  

• 1+   years experience   supporting integrations using REST APIs, SOAP APIs, middleware, ETL tools, or other integration approaches.  

• Experience with Salesforce Public Sector Solutions, Experience Cloud, Service Cloud, Government Cloud, or other Salesforce industry solutions.  

• Experience with   OmniStudio , including   FlexCards ,   OmniScripts , Data Mappers, Integration Procedures, or related components.    

• Hands-on experience with external system integrations, including REST/SOAP APIs, middleware platforms, ETL tools, event-driven integrations, or data synchronization approaches.  

• Experience supporting federal government clients or large-scale government technology programs.  

• Familiarity with federal security, privacy, accessibility, records management, compliance, or ATO-related processes.  

• Experience performing DevOps activities, including package creation and deployment, CI/CD pipeline support, code scan analysis and remediation, regression testing, and release management.  

• Experience supporting data migration projects, including source-to-target mapping, data quality analysis, transformation rules, validation, and reconciliation.  

• Additional Salesforce certifications or Trailhead achievements related to development, administration, integration,   OmniStudio , Public Sector Solutions, or Experience Cloud.  

Professional Skills:  

• Highly effective analytical and problem-solving capabilities.  

• Demonstrated critical thinking, atten

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