Sales Solutions Engineer

About this role

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose  

The Sales Solutions Engineer provides technical and functional support for sales channel engagements. This role blends technical expertise with sales skills to deliver innovative payment solutions by leveraging knowledge of payment technologies, regulatory requirements, and integration best practices. The Sales Solutions Engineer facilitates the technical conduit between the Sales team and clients during both pre-sales and post-sales to effectively deliver products that meet the clients’ needs.  

Essential Functions  

• Partners with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market.  

• Leverages a strong understanding of U.S. payment systems, including card networks, real- time payments, and mobile wallets, to design tailored solutions for clients. Understands the interaction between commerce platforms, payment gateways and orchestration layers, tokenization systems, and payment services providers to articulate ideal states.  

• Develops and presents payment solutions that align with client needs and integrate seamlessly with ecommerce platforms and digital wallet s .  

• Conducts technical presentations, workshops, and demonstrations to educate clients on payment workflows, compliance requirements, and system capabilities.  

• Creates comprehensive solution documentation, technical guides, and proposals tailored to client use cases.  

• Defines, monitors and reviews the sales solutions engineering objectives to ensure alignment with business goals and to ensure success of the operation.  

• Acts as a communications channel between the observable market trends and the Product team.  

• Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained .  

Minimum Qualifications    

• Education and experience typically obtained through completion of a bachelor's degree in business, finance, engineering or other related field depending on the assigned area.  

• 5 years of experience in solutions engineering, sales engineering, or technical consulting within the U.S. payments or fintech industry.  

• Prior experience in sales or customer relationship management.  

• Proficiency with APIs, SDKs, cloud platforms, and ecommerce integrations. Familiarity with platforms such as Shopify, Magento, or Salesforce Commerce Cloud is a plus.  

• Strong understanding of U.S. payments regulations, including PCI-DSS, AML, KYC, and other compliance standards.  

• Strong a bility to translate complex payment solutions into clear, actionable insights for technical and non-technical stakeholders.  

• Proven ability to diagnose challenges in payment systems and architect scalable solutions.  

• Track record of building relationships, influencing client decision-making, and achieving sales targets.  

• Effective interpersonal, presentation and communication skills. Must be able to collaborate and communicate effectively in a fast-paced, dynamic, and hyper-growth environment is a must .  

• Travel up to 25%.  

• Drug screen and background check.  

Preferred Qualifications   

• Certifications in payments or fintech (e.g., Certified Payments Professional, PCI  

Professional).  

• Experience with real-time payments or emerging technologies in the U.S. payments space.  

• Familiarity with fraud prevention and risk management tools in ecommerce.  

For Paze :    

• In-depth knowledge of U.S. payment networks digital wallets (e.g., Apple Pay, Google Pay), and payment gateway technologies.  

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.  

Physical Requirements  

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently . Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employees must be able to perform essential functions and phys ical requirements of position with or without reasonable accommodation.  

The base pay scale for this position in: Phoenix, AZ/ Chicago, IL in USD per year is: $104,000 - $130,000. New York, NY/ San Francisco, CA in USD per year is: $125,000 - $156,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope,

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