Sales Professional - Inside Sales

About this role

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Lead Generation • Holds self-accountable for prospecting a minimum of 1-2 hours each day • Obtains referrals from families served by the location • Networks and builds community and civic relationships • Explains and presents presentations to families served and referred families • Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families • Responds to client inquiries in a timely, respectful, sensitive and professional manner • Connects with families through listening, honest communication and genuine concern • Develops an understanding of each family’s unique needs and offers solutions that provide value to them • Stays in touch with families to ensure satisfaction • Prepares for all appointments and performs all procedures with professionalism and attention to detail • Follows through on all customer problems and requests • Builds trust-based relationships to earn the right to ask for referrals • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by edu c ati n g them on the benefits of pre-planning

Teamwork • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future • Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales • Shares family concerns with rest of the SCI team

Minimum Requirements

Education • High school diploma or equivalent • 1-2 years of college or an equivalent of education and experience

Experience • High school equivalency and 1-2 years of college or an equivalent of education and experience • 1-2 years of customer service or sales industry experience preferred

       Licenses • Current state/province issued driver’s license with an acceptable driving record • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilitie s • Must be able to pass the Company’s internal presentation certification within thirty days of hire • Ability to work a number of evenings and or weekends every month • Ability to drive frequently • Ability to obtain and maintain an insurance license if required by state/province • Flexible hours but, at times must have the ability to work up to 12 hours in a day • Ability to treat others with empathy and respect • Knowledge of computers and some software • Customer service skills • Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually . Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)

Postal Code: 35405

Category (Portal Searching): Sales

Job Location: US-AL - Tuscaloosa

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