Sales Manager, Group (FT)

About this role

Live Your Passion.  Add Your Magic.               At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.  

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Sales Manager, Group   ( Midwest )  

SUMMARY  

The Sales Manager , Group   role is to   solicit   business   that enables the hotel to meet and/or exceed revenue goals in rooms and food and   beverage .   A successful   candidate will demonstrate sales   manager   experience   and business development   in the   Midwest territor y .   This position offers the potential for remote work for candidates   located   within the assigned territory, while   maintaining   regular travel to customer sites, industry events , and the home property, Pendry San Diego, as   required .   

ESSENTIAL FUNCTIONS  

Understanding Market Opportunities & Driving Revenue   

• Proven experience managing and growing   accounts across the Midwest region, with   strong   understanding of the market   dynamics ,  client   landscape, and business opportunities within   the Midwest territor y .  

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site   visits   and written communication.  

• Prepare correspondence to group accounts in   timely   manner.  

• Account management   using    DELPHI   + sales/account management software.  

• Prospect for new business, creating new   leads   and awareness of the hotel.  

• Travel to strategic trade shows and customer events.  

• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.  

• Partners with   counterpart   to effectively manage the business opportunity.  

• Responds to and manages larger and more complex incoming opportunities for the property.  

• Focuses efforts on accounts with significant potential sales revenue.  

• Develops effective sales plans and actions.  

• Works with partners to develop creative ideas and proposals for events.  

• Maximizes   revenue by upselling packages.  

• Understands the overall market - competitors’ strengths and weaknesses, economic trends,   supply   and demand etc . and   knows how to sell against them.  

• Closes the best opportunities based on market conditions and individual property needs.  

• Uses   negotiating skills and creative selling abilities to close on business and negotiate contracts.  

• Handles complex business with significant revenue potential as well as significant customer expectations.  

Building Successful Relationships   

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.  

• Develops relationships within   community   to strengthen and expand customer base for sales opportunities.  

• Provides excellent customer sales service   in order to   grow share of the account.  

• Manages and develops relationships with key internal and external stakeholders.  

  Additional Responsibilities   

• Utilizes   intranet for   resources, templates, and information.  

• Participates in site visits.  

• Develops and   facilitates   execution of contracts as   required .  

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).  

• Executes the brand’s Customer Service Standards and property’s Brand Standards through the sales process.  

• Work with Director of Sales and other members of   team   to ensure adequate coverage of the Sales Department.  Field unsolicited leads as   allocated .  

• Coordinate all details of bookings from these accounts with the   assistance   of   Sales  Assistant.  

• Work to achieve annual budgetary goals with respect to occupancy and revenue in group   segment . Achieve monthly and annual quotas.  

• Manage relationships with accounts and ensure that all information/history in daylight is current and  accurate .  

Secondary Job Functions:  

• Continually update   Delphi   database with contact information.  

• Assist Director of Sales with development of sales strategies and planning  

• Assist with preparation of annual  rooms’   budget and marketing plan.  

• Act as a backup sales resource in any capacity including handling leisure and corporate business travel reservations when needed.  

QUALIFICATIONS  

•   Previous  hotel sales and operations experience  

• Sales and operations background.  

• Ability to travel and work independently.  

• Capable of planning and executing sales trips (local, domestic, international) including detailed   follow through .  

• Professional appearance & demeanor.  

• Strong client/guest service skills.  

• Working knowledge of reservations and sales & catering systems.  

• Ability to portray the hotel as the unique hotel that it is.  

• Ability to make verbal and written presentations to both large and small groups  

• Pre-opening sales and operations experience.  

• Knowledge of Delphi,   Opera   and Microsoft Office software.  

• Familiar with travel throughout key US cities.  

• Knowledge of (high-end) industry publications, general   marketing   and public relations skills.  

PHYSICAL REQUIREMENTS  

Must be able to sit at a desk for up to 5 hours per day. Walking and standing are   required   the rest of the working day. Requires grasping, writing, standing, sitting, walking, repetitive m

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