Sales Development Representative

About this role

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a driven and strategic Sales Development Representative to join our dynamic Sales Development team.

The Sales Development Representative (SDR) is a specialized pipeline-generation engine assigned to a single strategic Business Unit (BU) manager. Your primary mission is to break into whitespace accounts, expand our existing footprint, and secure qualified, high-intent opportunities for leadership.

Rather than standard transactional telemarketing, you will execute a sophisticated, multi-threaded outbound motion targeting senior-level decision-makers within the enterprise market. You will be dedicated to one of four focused solution pillars: Digital Solutions, Records & Information Management (RIM), Asset Lifecycle Management (ALM), or Enterprise Generalist .

What You’ll Do

In this role, you will: • Outbound Campaign Execution: Execute a high-volume, multi-channel outbound cadence including 100 daily touchpoints across cold calling, tailored emailing, and strategic LinkedIn InMail.

• Methodical Discovery & Qualification: Conduct rigorous front-line business discovery. Utilize value-based messaging frameworks to uncover critical customer challenges, map their immediate needs, and qualify opportunities.

• BU Pipeline Partnership: Act as the dedicated strategic partner to your assigned Business Unit Manager. Formulate targeted messaging strategies tailored to the specific buyer personas of your designated business vertical.

• Territory Whitespace Penetration: Map out enterprise organizations to identify key decision-makers across horizontal and vertical divisions, building strong initial rapport with business owners.

• Data Integrity: Thoroughly document customer pain points, current technical landscapes, and relationship dynamics within the CRM to ensure seamless hand-offs to closing reps.

​ Business Unit Segments (You will be aligned to one core track) • Digital Track: Focus on electronic document management challenges, cloud transformation, workflow automation, and digital ingestion services.

• RIM Track (Records & Information Management): Focus on physical compliance infrastructure, information governance, Smart Sort deployment, and secure shred/storage ecosystems.

• ALM Track (Asset Lifecycle Management): Focus on IT Asset Disposition (ITAD), secure hardware lifecycles, enterprise sustainability metrics, and data center decommissioning.

• Generalist Track: Focus on multi-product portfolio expansion, delivering a comprehensive total services solution to highly diversified mid-market/enterprise accounts.

What You’ll Bring

The ideal candidate will have: • Experience: 1–3 years of outbound sales prospecting experience, ideally within a technology, SaaS, cloud, or complex B2B logistics/services framework.

• Communication Mastery: Exceptional oral, written, presentation, and active-listening skills. Ability to articulate complex value propositions simply and effectively.

• Analytical Curiosity: Ability to conduct high-level business diagnostics, asking probing discovery questions that look past surface-level symptoms to find systemic customer needs.

• Professional Grit: Highly assertive, resilient in the face of rejection, ethical in business practices, and capable of adapting rapidly to evolving pilot frameworks.

• Education:   4-year College Degree required

What We Offer • Competitive compensation and benefits aligned with your experience.

• Flexible work options to support an excellent work-life balance.

• Comprehensive health, wellness, and retirement plans.

• Robust opportunities for continuous learning, career development, and professional growth.

Category: Sales

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