Sales Development Associate Manager (Bentonville, AR)

About this role

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:    • Work in an entrepreneurial and dynamic environment with a chance to make an impact.    • Develop lasting relationships with great people.    • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Sales Development Associate Manager (Bentonville, AR)

The Sales Development Associate Manager is responsible for managing internal customers and facilitating communication. The position will work closely with the National Account Manager (NAM) and Director of Sales to support sales strategies and tactics to increase retention and growth of customers. Essential Functions • Achieve/exceed annual case and revenue sales performance goals, pricing target goals and forecast accuracy targets. • Work with NAM and Director of Sales on developing and achieving annual account plan and account specific case, revenue, and penetration. • Manage preparation and attend bi-annual business reviews with NAM to gain customer exposure • Manage preparation of account specific business plans with NAM Direction • Facilitate execution of all special programs (ex. causal marketing, cross-promotional, special bonus pack promotions, etc).  • Facilitate and attend all plant tours/entertainment events. • Promotional schedule management. • Weekly review of all accounts in region with each NAM

• Manage all internal customer trade funds/marketing accruals and the like. • Work closely with NAM and customer on understanding internal goals and executing specific programs that meet Niagara and customer sales objectives • Support account retention goals • Join NAM and VP and handle individual plant tours/entertainment events.

• Achieve successful new customer startups for all new customers and items in region. • Manage startup project with all internal Niagara departments (PLM process). • Facilitate all communication with NAM during startup process and during the process • Prepare and communicate startup timeline with NAM and determine who will communicate to the customer. • Identify potential startup issues, develop resolution, and manage communicating that resolution internally and externally.

• Manage regional sales reporting responsibilities. • Manage process of developing and distributing necessary internal sales reports (Cognos/Cube Data) • Optimize use of customer reporting tools and proprietary systems. • Generate all required reports and analyze data to identify business trends and opportunities

• Manage communication of competitive retail checks (H Drive) & ECRM data analysis • Achieve annual Forecast Accuracy goals and manage forecasting process. • Support NAM with data to assist with monthly forecast • Work closely with customer supply chain team on verifying forecasts.

• Execute opportunities for improvements in operational efficiencies, service levels, and operational points of difference. • Manage all escalation in service level concerns with NAM

• Manage all internal day-to-day customer management. • Facilitate internal communication with Transportation, Planning, Customer Service, Sourcing, Accounting, Legal, and Manufacturing. • Examples:  label compliance, design change, new packaging rollout, account receivable help, new item rollouts, service level opportunities, etc.

• Facilitate quality questions/resolution, audits, and other sales related quality requests. • Assist with customer level documentation requests for promotions, special items, etc. • Customer specific bid support and new item rollout. • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications • Minimum Qualifications: • 4 Years   – Experience in Field or similar manufacturing environment • 4 Years  – Experience in Position • 0 Years  – Experience managing people/projects

                *experience may include a combination of work experience and education

• Preferred Qualifications: • 6 Years– Experience in Field or similar manufacturing environment • 6 Years – Experience working in Position                • 2 Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies: This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success: • Lead Like an Owner • Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents • Provides strategic input and oversight to departmental projects • Makes data driven decisions and develops sustainable solutions • Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins • Makes decisions by putting overall company success first before department/individual success • Leads/facilitates discussions to get positive outcomes for the customer • Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals

• InnovACT • Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste • Creates, monitors, and responds to departmental performance metrics to drive continuous improvement • Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change

• Find a Way • Demonstrates ability to think analytically and synthesize complex information • Effectively delegates technical tasks to subordinates • Works effectively with departments, vendors, and customers to achieve organizational success • Identifies opportunities for col

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