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Sales Agent

Hippo70

Austin, TX / Dallas, USonsite

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About this role

Title: Sales Agent

Location : Austin, TX or Dallas, TX

Reporting to: Senior Director, Agency Sales

Start Date: August 24, 2026

About Hippo:

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.

If you're energized by building what's next, we'd love to meet you.

About this Role:

Hippo is looking for a Licensed General Lines Property & Casualty Insurance Agent to join our exciting and quickly expanding team. As a Sales Agent, you will help prospective and existing clients secure insurance coverage for their homeowners, auto, flood, and a variety of other products as a trusted advisor. You will be appointed to sell on behalf of Hippo and several other partner carriers across a majority of states in the U.S. ***Uncapped Commission***No Lead Generation is Required***

About You:

• Team player who enjoys helping and consulting others

• Self-starter who is driven to exceed expectations

• Strong cross-functional communicator

• Enthusiastic about working for a mission-driven brand

• Believe in true partnership and collaboration throughout an organization

• Ability to work across multiple systems and carriers

• Ability to thrive in a metric driven environment

What You’ll Do

As a Sales Agent , you will provide exceptional service and expert consultation to Hippo customers and prospects across inbound and outbound channels. You will play a vital role in helping customers understand, manage, and enhance their insurance coverage by:

• Using a consultative sales approach to understand customer insurance objectives and recommend tailored solutions across property, casualty, and personal lines of insurance

• Converting leads through proactive high-volume outreach and inbound call handling

• Managing the end-to-end sales cycle: quoting insurance products using Hippo’s proprietary tools, gathering underwriting details, and guiding customers through purchase and policy binding

• Clearly explaining coverage options, terms, and processes in a customer-friendly manner.

• Proactively identifying cross-sell and up-sell opportunities and assisting customers in transitioning between Hippo and third-party carriers as needed

• Communicating with Hippo customers to answer policy questions, recommend updates, and ensure optimal coverage across Hippo and third-party products

• Maintaining up-to-date knowledge of all available insurance products, systems, and carrier platforms to ensure a high standard of sales and service

• Keeping detailed records of interactions in Salesforce and ensuring all follow-up and documentation is accurate and timely

• Supporting account servicing by assisting with trailing document collection, policy amendments, and responding to basic service inquiries

What You Bring

Sales & Service Expertise

• Proven experience in selling and servicing insurance products with the ability to close sales and meet/exceed monthly targets

• Strong active listening skills and the ability to interpret both stated and unstated customer needs

• Consultative selling ability with problem-solving and critical thinking skills to tailor coverage recommendations effectively

Customer Communication & Relationship Building

• High emotional intelligence with an empathetic and adaptable communication style

• Clear, concise oral and written communication skills to explain complex insurance terms in customer-friendly language

• Track record of delivering exceptional client support across multiple communication channels.

Operational Efficiency & Tech Savvy

• Experience navigating multiple systems, quoting platforms, and learning management resources to support sales and customer service

• Detail-oriented with the ability to maintain accurate customer records and follow internal processes in a fast-paced environment

• Comfortable switching between tools like Salesforce, Microsoft Office Suite, and proprietary quoting systems

Qualifications

• 3+ years of experience in Property & Casualty insurance, customer service, sales, or a closely related field

• Current and active General Lines P&C license required (multi-state licensing a plus)

• Demonstrated ability to work independently and collaboratively in a high-growth, dynamic, and goal-driven environment

• Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and the ability to quickly learn new software platforms

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Relocation Assistance - Support available for qualified candidates relocating to one of our hub locations

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)

• Training and Career Growth - Training and internal career growth opportunities

• Flexible Time Off - You know when and how you should recharge

• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers

• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Hip

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