Safety Manager

About this role

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come

THE ROLE

We are seeking a collaborative and proactive Safety Manager to own Thrive Market’s safety programs, compliance, and risk management at our E-commerce Fulfillment Centers. This role carries full accountability for building, maintaining, and continuously improving the safety programs, procedures, and standards that protect Thrivers, ensure regulatory compliance, and sustain a culture of proactive ownership.

What makes this role unique is how those outcomes are achieved. The Safety Manager does not deliver results alone — they deliver them by embedding themselves into the fabric of FC operations, working alongside shift supervisors, People Ops, and site leadership to make safety a shared discipline owned at every level of the organization. The ability to influence, coach, and build accountability in others is not a soft skill here — it is the primary mechanism for driving lasting safety performance. The Safety

Manager serves as the sole safety professional and primary point of contact at their assigned FC. Beyond their home site, this role carries cross-site accountability — overseeing the safety programs and safety specialists at Thrive Market’s other fulfillment locations, providing governance, guidance, and hands-on support to ensure consistency, close gaps, and drive continuous improvement across the network.

The safety specialists at those locations operate under the Safety Manager’s direction, applying the same partnership model at their respective sites — embedding into local FC operations and building safety accountability within their teams

RESPONSIBILITIES

• Serve as the sole safety professional and primary safety point of contact at your assigned FC, owning all site-level safety execution with full independence and accountability.

• Provide cross-site safety oversight and program governance to safety counterparts across Thrive Market’s fulfillment network, ensuring consistent standards, identifying gaps, and driving corrective actions beyond your home site.

• Own and lead all safety and compliance programs within your assigned FC, ensuring full adherence to OSHA, FDA, USDA, Non-GMO/Organic, and all applicable regulatory requirements.

• Drive standardization of safety policies, SOPs, training programs, and best practices to ensure scalable, consistent execution across all sites.

• Translate compliance into execution by building, simplifying, and continuously improving SOPs and training so they are clear, practical, and actionable for hourly teams.

• Drive safety execution on the FC floor by partnering with shift operators to enforce standards, strengthen accountability, and continuously improve safety processes and procedures.

• Maintain a strong, consistent floor presence — spending significant time in operations leading Gemba walks, real-time coaching, and behavioral safety observations.

• Coach leaders and Thrivers in the moment to reinforce safe behaviors, close gaps immediately, and build ownership at all levels.

• Lead and evolve the Safety Committee program to ensure active engagement, cross-shift representation, and consistent follow-through on actions.

• Drive accountability through visibility, influence, and recognition — not just audits — ensuring corrective actions are owned, executed, and sustained.

• Conduct audits and inspections to verify compliance with procedures, training, certifications, and regulatory standards, while using findings to improve real-world execution.

• Lead incident investigations end-to-end, including root cause analysis and implementation of corrective and preventative actions that eliminate repeat issues.

• Identify systemic risks and implement scalable solutions to prevent recurrence across locations.

• Coordinate emergency preparedness efforts, including drills, safety stand-downs, and refresher training to ensure readiness across all shifts.

• Continuously improve SOPs and training content based on audit findings, incident learnings, and operational feedback to keep safety relevant and effective.

• Build a proactive safety culture by recognizing positive behaviors, reinforcing “No Broken Windows” standards, and making safety visible and real in daily operations.

• Track and analyze safety performance metrics (TRIR, DART, near-miss closure, audit results, corrective actions, training completion, SOP adoption) to identify trends and drive improvements.

• Provide clear, actionable insights to FC leadership through reporting that connects data to behaviors, risks, and operational outcomes.

• Serve as an embedded safety partner to FC operations, People Ops, and site leadership, integrating safety into daily workflows, production planning, and performance conversations so that safety ownership lives at every level of the organization — not just within the safety function.

• Develop the safety knowledge and accountability of frontline supervisors, team leads, and people managers, equipping them to identify hazards, reinforce standards, and own safety in their areas without relying on direct safety intervention.

QUALIFICATIONS

• Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; equivalent professional experienc

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