Rock Processing, Screening Solutions is looking for a Technical Product Professional, Screening Solutions

About this role

Rock Processing, Screening Solutions is looking for a Technical Product Professional, Screening Solutions

Sandvik Rock Processing Sandvik  has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business.  We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture.  We offer  competitive wages and benefits , strong support for  learning and professional development , and opportunities to grow a  successful, rewarding career  in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.

Business area Rock Processing is a global leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. The focus lies on bringing value to customers through high-performing products that increase productivity and safety. ​​​​​​​​​​​​Our breaking, crushing and screening equipment is engineered for maximum productivity. We offer advanced, proven solutions for any size-reduction and classification challenges - whether it is stationary or mobile.

This role can be located in any location, USA or Canada

The Product Specialist, Screening Solutions serves as the technical authority for Sandvik screening equipment and applications across North America. This role supports capital equipment sales, aftermarket growth, customer process optimization, and product strategy by applying strong screening and mineral processing expertise. Working closely with customers, sales teams, service teams, and global product stakeholders, the position plays a key role in driving profitable growth, improving customer outcomes, and strengthening Sandvik’s position in the Screening Solutions market. We are looking for a candidate with a strong operational background.

Key Responsibilities:

• Act as the voice of the customer for Screening Solutions by identifying application challenges, product improvement opportunities, technology gaps, and future customer requirements to support regional and global product development initiatives. 

• Collaborate closely with sales teams and customers to support Screening Solutions equipment, aftermarket, wear parts, upgrades, and service growth opportunities. 

• Deliver customer training and technical support for Sandvik screens, feeders, and related Screening Solutions equipment across North America. 

• Identify and support new growth opportunities within the Screening Solutions segment, including capital equipment, aftermarket, upgrades, process improvements, and installed base development. 

• Partner with service teams to ensure customer expectations are met or exceeded and that technical issues are resolved in a timely, professional, and commercially sound manner. 

• Conduct and support equipment condition assessments, performance reviews, and process audits to identify opportunities to improve maintenance planning, equipment integrity, throughput, wear life, and operating efficiency. 

• Build strong relationships with customer stakeholders, including operators, maintenance teams, engineers, plant managers, and procurement teams, to understand site-specific process challenges and business priorities. 

• Monitor competitor offerings, application trends, customer feedback, and market developments, and communicate relevant insights to sales, regional leadership, product management, and R&D teams. 

• Maintain and communicate accurate installed base information for Screening Solutions equipment across North America, ensuring CRM and internal databases are updated with relevant customer, equipment, application, and opportunity information. 

• Develop and deliver technical training to strengthen the sales team’s product knowledge, application expertise, screening process understanding, and ability to position value-based solutions with customers.  

• Be aware of and comply with Sandvik Rock Processing North America Health and Safety Management System and procedures. 

• Be aware of and comply with customer Occupational Health Safety and Environment systems. 

• Keep management informed of business opportunities, competitive threats, customer risks, and market developments related to Screening Solutions across North America. 

• Complete required reporting, CRM updates, site visit reports, opportunity tracking, and technical documentation in a timely and accurate manner. 

• Support budget preparation and forecasting by providing technical input, installed base intelligence, market feedback, and opportunity pipeline insights. 

Occupational Health & Safety   • All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers. 

• The employee must comply with all aspects of the Sandvik Environment, Health and Safety Policy, and any reasonable instructions, procedures or systems of work which are given in the interest of providing safe workplaces and eliminating environmental harm. 

• The employee must take reasonable care for their own health and safety and ensure that their actions do not adversely affect the health and safety of any other person in the workplace.  • Take all reasonable steps within the scope of the role to support a safe and healthy working environment, including compliance with Sandvik’s safety management program and customer site safety requirements. 

People Engagement   • Act in line with the  Sandvik Way   

• Make informed decisions aligned with business strategy, regional priorities, and Sandvik Group policies and frameworks..  

• Ability to work with a diverse workforce .  

• Contribute to a cultu

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