RN Care Manager

About this role

About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description As an RN Care Manager with VillageMD, you will help us achieve our goals by collaborating with providers and engaging with high risk patients to develop a patient-centered care plan focused on management of chronic conditions and measured by clinical indicators. You will work closely with the entire Care Management team, including Care Coordinators, Nurse Navigators and Social Workers, to connect the dots of collaborative patient care while incorporating patients’ personal health and lifestyle goals.     What are some unique responsibilities that you’ll have at VillageMD?   • You will spend much of your week embedded in the physician office working directly with providers and engaging high risk patients  • Involve high risk individuals in activities to improve their health and partner with the care team to establish identified goals and action steps to focus on wellness, improve management of overall health and reduce unnecessary utilization  • Utilizing your clinical knowledge and deep understanding of key community resources, you’ll provide health education and coordinate consults and referrals to support patients and facilitate continuity of care 

What will make you successful here?   • The ability to be flexible in an ambiguous and dynamic environment  • A service orientation and a positive, “can-do” attitude, along with the desire to work as part of a team  • A willingness to learn on your own and take initiative  • A low ego and humility; an ability to gain trust through good communication and doing what you say you will do  • Confidence in learning and using a variety of technology tools, applications and systems  • Strong communication, time management and organizational skills   

What you might do in your first year:   • Develop relationships with primary care practice care teams to operate as an extension of the provider in supporting high risk patients  • Engage a caseload of high-risk patients in Care Management, set patient-specific goals and provide interventions to help them better manage their health  • Participate in grand rounds and other meetings with provider partners and VMD leadership to discuss patient care and improvements to care team processes

   The following experience is relevant to us:   • 3+ years of direct, clinical nursing experience  • Registered Nurse with licensure in the state of practice  • Case Management Certification is preferred, but not required  • Care management or transitional care management experience in a setting that requires assessment, critical thinking and application  • Comfort with technology, including Microsoft suite of products  • Proficiency in utilizing a variety of electronic health records including data capture, data mining and reporting

#WorkAtVillage

About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit,  https://www.consumer.ftc.gov/JobScams  or file a complaint at  https://www.ftccomplaintassistant.gov/ .

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