Revenue Cycle Support Coordinator

About this role

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Work Day(s) Friday, Monday, Thursday, Tuesday, Wednesday

Shift Start Time 7:00 AM

Shift End Time

3:30 AM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides support to the Billing and Charge Entry Units by escalating, reviewing and correcting issues related to billing. Gives support to the Director, Manager and Revenue Cycle Department. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience • 3 to 5 years of experience in a Hospital or Physician Practice

Preferred Qualifications • N/A

Education • High school diploma or equivalent

Certification Summary • No professional certifications required

Knowledge, Skills, and Abilities • Excellent data entry skills and computer skills and proficiency with Microsoft Windows, Word, Excel and Outlook required • Excellent communication skills at all levels required • Excellent organizational skills and ability to handle multiple tasks simultaneously • Ability to work independently and prioritize tasks in a fast paced work environment • Excellent interpersonal skills with the ability to interact positively and productively with both internal and external customers • Critical thinking and problem solving skills

Job Responsibilities • Review charge entry/charge review/charge corrections. • Make Claim edits. • Review late credits/late charges. • Review pop bedtime and date corrections. • Verify coverage and eligibility. • Assist with patient class changes. • Review and combine accounts that qualify for the 72-hr rule. • Review and process Self Pay Undistributed POS refunds. • Evaluate daily operations and assist in the adjustment of workflow in accordance with daily business needs. Make recommendations for improvement to supervisor/manager as appropriate. • Assist Manager and Supervisors with miscellaneous projects and implementations as needed to ensure smooth operations.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Patient Financial Services

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