Residential Security Agent (Full Time, Night Shift)

About this role

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:

Integrity – Collaboration - Relationships – Excellence – Creativity - Results

Join Us,

Concentric - "Your World Secured"

We are currently looking to hire an Armed Residential Security Agent to join our team embedded with our client in San Francisco! This position requires working onsite at our client's Headquarters in San Francisco, CA.

*This is a full-time, night-shift position requiring five 8-hour shifts per week. The scheduled hours are 11:00 PM to 7:00 AM.

**This is an armed position. Candidates must currently possess and maintain a valid California concealed carry permit (CCW) and be legally authorized to carry a firearm in the State of California.

JOB DESCRIPTION

The Residential Security Agent (RSA) will serve a critical security role while maintaining a customer-service-focused approach. The RSA will act as a member of the client’s residential physical security team, providing on-site security services. The individual will monitor access control systems, support incident management, and coordinate emergency response.

RESPONSIBILITIES

• Act to support threat management and emergency response, and be the first point of contact for client security needs

• Monitor and manage the camera system, access control technology, and other security tools

• Monitor critical facility functions as assigned by the client

• Advise and take action addressing unknown visitors, phone calls, and other contacts

• Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables

• Provide a high standard of customer service delivery for clients, guests, and staff

• Ensure client deliverables are met across the full suite of security services

• Proactively communicate with clients regarding risks to personnel, property, or privacy

• Ensure completion of any client-required plans, surveys, or reports

• Assist with customer service issues to ensure a consistently high level of service

• Communicate with co-workers, management, clients, and others in a courteous and professional manner

• Conform to and abide by all regulations, policies, work procedures, and instructions

REQUIRED QUALIFICATIONS

• Valid driver’s license

• All required licenses and certification requirements for an armed position, including:

• Valid California BSIS Guard Card

• Valid California BSIS Firearms Permit in good standing

• Must be legally authorized to possess and carry a firearm under California and federal law

• Must maintain all required BSIS firearms qualifications and renewals

• A successful track record operating within a high-touch, customer service environment

• Appropriate professional bearing and customer service skills

• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy

• High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy

• Excellent written and verbal communication skills

• Skilled in synthesizing facts, concepts, and principles

• Emotional intelligence and a customer-focused approach

• Agent must be of a physical standard to be able to:

• Patrol a residence on foot

• Assist the client if injured or in need of evacuation

PREFERRED QUALIFICATIONS

• Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams

• Executive Protection and/or tactical training (Military/Law Enforcement)

• Advanced medical training

COMPENSATION & BENEFITS

• The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.

• Concentric also offers an HSA employer contribution

• Medical FSA

• Employer-paid insurance: life, STD, LTD, and AD&D

• 401 (k) including employer match

• 11 paid holidays

• Paid leave (vacation, sick, parental)

• Annual Health & Wellness Benefit

• Pet Insurance

• National discount employee program

• Employee Assistance Program for personal needs

• Credentity Protection - Eclipse Digital Protection by Concentric

• Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.

• Dedicated Security and Intelligence Training Programs for Professional Development

• Coaching and Mentoring Opportunities

San Francisco, California Pay Range $50 — $52 USD

Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our

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