Research Services Specialist

About this role

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Closing Date: 08/18/2026 Type of Position: Library Services Workstudy Position:

No Job Type: Regular

Work Shift:

Day Shift (United States of America) Sponsorship Available:

No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

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Department: Special Collections Research Services Department's Website:

https://libraries.uark.edu/ Summary of Job Duties: Serving as the Division’s Research Services Specialist under the supervision of the Coordinator of Research Services, this position assists researchers in their use of Special Collections materials, both on-site and virtually; maintains Reading Room security; coordinates filling requests for duplication; and responds to researcher inquiries. This position serves as lead support staff in the Special Collections reading room and assists with hiring and training part-time employees, retrieves and shelves requested archival and print materials, and coordinates duplication services requested by researchers. This position also coordinates requests and storage of materials between off-site storage and the reading room and classroom facilities in the main library. This position plays an active role in supporting the Division’s use of an online researcher registration and request platform through assisting researchers as they place requests.

This is an in-person position, not a remote position. Extensive in-person engagement in both supervisory activities and formal and informal interactions with colleagues contributes to the successful leadership, coordination, and collaboration and is essential to the expectations for this position.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications:

Minimum Qualifications: • The formal education equivalent of a high school diploma

• At least two years of experience in library customer services

  Preferred Qualifications: • Bachelor’s Degree from an accredited institution of higher education

• At least three years of relevant library experience

• Experience providing reference and research support in a library, archives, or museum

Knowledge, Skills, and Abilities: • Effective organizational, interpersonal, and communication skills 

• Attention to detail  

• Knowledge of library search strategies and resources

• Ability to learn and use new technology resources effectively 

• Ability to work independently and in teams 

Additional Information:

Salary Information:

$43,923.00 Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents:

Proof of Veteran Status Recruitment Contact Information:

Casidy Long, Research Services Coordinator, sc1001@uark.edu All application materials must be uploaded to the University of Arkansas System Career Site  https://uasys.wd5.myworkdayjobs.com/UASYS   Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus comm

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