Representative III, Volunteer Recruitment

About this role

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description: Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW (Job Overview):

The Volunteer Recruitment Representative III is responsible for developing and implementing broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. Provide coaching, guidance and subject-matter-expertise related to recruitment activities of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

This role is not eligible for relocation assistance. This role reports to Santa Ana, CA. Candidates in Orange County are strongly preferred . 2-3 days in office (subject to change). Travel - 20-25%

PAY INFORMATION: The salary range for this position is (CA): $70,304 - $77,000/yr.   Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):

Recruitment & Partnerships • Develop and execute broad-based recruitment strategies to identify and attract volunteers. Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals, and ensure placement of sufficient numbers of volunteers to meet operational needs.

• Conduct general and targeted outreach and recruiting activities through various resource pools, networks, and social media to obtain volunteer applicants tracked to referral and approval.

• Leverage recruitment venues, in-person presentations, social media campaigns, user groups, and professional associations to identify and attract qualified candidates.

• Identify, cultivate, and maintain strategic partnerships with volunteer recruitment sources, agencies, organizations, market segments, and community groups to create a robust network and strong candidate pipeline for future needs.

• Collaborate with internal teams to develop a sustainable, diverse candidate pipeline through both in-person and digital strategies.

• Evaluate and modify recruitment strategies based on lessons learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan.

• Provide coaching, guidance, and subject-matter expertise related to recruitment activities of prospective volunteers to effectively support goals.

• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.

• Using the appropriate tools, maintain accurate records of all potential and actual volunteer leads and produce status reports as directed.

Regional Team Building & Leadership • Build and manage high-performing volunteer teams across the Southern California Region.   Foster a culture of collaboration, empowerment, and shared purpose by developing strong   relationships with volunteers and community leaders.

• Inspire and mentor team leads to take ownership of local engagement efforts, ensuring   alignment with organizational goals while celebrating the unique strengths of each   community.

• Provide coaching and guidance to volunteer recruitment teams (paid and volunteers) and   foster a culture of volunteerism that supports recruitment strategies.

Onboarding & Training • Oversee volunteer onboarding processes by leading and mentoring volunteer leaders.

• Facilitate robust training programs; provide guidance and ensure that all volunteer trainers   are equipped with updated tools, resources, and clear documentation.

Scheduling & Coordination • Liaise with internal and external partners to ensure volunteer support is timely, well coordinated, and mission-aligned.

Needs Assessment & Planning • Conduct and manage comprehensive volunteer needs assessments in collaboration with   stakeholders to align volunteer goals with organizational priorities.

• Ensure results are used to drive action and are revisited regularly to adapt to changing  n eeds. 

Screening & Intake Support • Work with volunteer screening and intake team members.

• Serve as a point-of-contact for the Volunteer Intake Processing Center for your assigned   population, ensuring a seamless referral and placement process.

Regional Travel & Support • Travel throughout the  Orange County/Re

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