Repo Coordinator II

About this role

Overview: Help to mitigate losses by coordinating the repossession of delinquent collateralized consumer bank auto & recreational vehicle loans (e.g., boats, RV’s, motorcycles).

Primary Responsibilities: • Receive referrals from in-house Collections departments, typically at the 85 day past due point, or by way of voluntary repossessions. • Coordinate the repossession and transportation of collateral with dedicated list of external repossession agents. • Ensure repossession agents are provided with all necessary and accurate information to successfully recover collateral. • Interact with in-house collectors, external vendors, attorneys and law enforcement to ensure successful recovery of collateral. • Research value of collateral in order to provide information to Remarketing Team to determine the cost and benefit of repossession activity. • Perform skip-tracing as necessary to locate collateral if repossession agents are unable to locate collateral after two attempts. Make customer contact in order to coordinate payments or collateral surrender. • Perform collections activities as needed. • Negotiate settlements with mechanic’s lien holders, impound lots, marinas, dealerships, etc. • Participate in Audits at vendor sites as requested by management. • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Complete other related duties as assigned.

Scope of Responsibilities: Works 200+ accounts per week.  Direct contact with external repossession agent vendors, attorneys and law enforcement.  This position has customer contact. 

Education and Experience Required: A combined minimum of 3 years’ higher education and/or relevant work experience. Ability to travel up to 10% of the time.

Education and Experience Preferred: Bachelor’s degree. Collections or repossession experience. Knowledge of M&T Bank systems.

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M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location Getzville, New York, United States of America

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