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Rep Ticket Office - MGM Grand

MGM Resorts International

Property - MGM Grand Las Vegas, USonsite

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About this role

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: It is primary responsibility of the Ticketing Representative to perform a variety of duties including ticket sales to all properties, for internal shows, events, exhibits, and attractions. The Representative will provide exceptional guest service, exceed guest expectations , cash handling, and service recovery.  

THE STARTING RATE: $16.00 Per Hour   THE DAY-TO-DAY: • Sell tickets, upsell, cross sell and process ticket orders, will call for shows, events, exhibits, and attractions for all properties utilizing prompt and courteous service to all guests

• Perform ticket verification prior to entry into exhibit and events

• Provide educated answers to guest questions, and able to furnish detailed information regarding property facilities and services

• Resolve guest complaints within the scope of authority

• Utilize and balance a cash drawer and ticket sales with various tender types

• Interpret and operate numerous computer and ticketing systems with accuracy

• Answer multi-line telephones using proper etiquette

THE IDEAL CANDIDATE: • Must be 18 years of age or older

• 6+ Months of Prior Relevant Experience in Customer service and cash handling Preferred

• Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS: • Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11975

Are you ready to JOIN THE SHOW ? Apply today!

Salary insight

This posting doesn't disclose pay. Across 87 Las Vegas jobs with disclosed salaries on ForgeApply, the median is $92k.

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